Chris Walsh has been part of Reynolds and Reynolds since 1987. But the dealership software provider’s president and acting CEO said he’s never seen anything like this. Reynolds unveiled its newest technology — Rey, an artificial intelligence agent designed for dealership professionals — during last week’s Reynolds Retail Summit: Amplify 2025, and Walsh said it […] [Read More]

Fullpath has acquired Fuse Autotech’s Dynamic Payments, a deal it said offers car dealers real-time data to improve the customer experience. Fuse’s system will be integrated into Fullpath’s artificial intelligence-powered customer data platform, the companies said, allowing dealerships to provide car shoppers with personalized and relevant offers. Fullpath CEO and co-founder Aharon Horwitz said the […] [Read More]

The Standards for Technology in Automotive Retail (STAR) on Tuesday announced the hiring of an executive director; someone who has close knowledge of the automotive IT standards organization. Leveraging a relationship with STAR that dates to its formative days, where he worked alongside staff members to develop STAR’s initial standards for automotive, the organization’s executive […] [Read More]

Two big names in the auto industry are teaming up to launch a new place to shop for cars. Car and Driver, published by Hearst Magazines, has joined with Cox Automotive’s Autotrader to create the Car and Driver Marketplace powered by Autotrader, a shopping platform that connects research and vehicle listings on caranddriver.com. In a […] [Read More]

Urban Science has made a new addition to its MarketView sales analysis offering. The automotive consulting and technology firm announced electric vehicle charging station analysis is now available on MarketView to deliver insights into charging infrastructure availability and convenience. In a news release, Urban Science said the new feature allows OEMs and dealers to make […] [Read More]

UVeye keeps adding partners. The latest partnership for the provider of artificial intelligence-powered vehicle inspection systems is with Jaguar Land Rover North America. UVeye will install its automated inspection systems at the British luxury automaker’s three major U.S. seaport facilities, in Brunswick, Ga., Baltimore and Port Hueneme, Calif. The announcement comes less than a week […] [Read More]

In today’s fast-paced automotive market, the traditional methods of sourcing used-car inventory — from waiting for trade-ins to bidding at wholesale auctions — are proving to be slow, costly, and inefficient. To stay competitive, modern auto dealers and their lender partners must shift their focus from reactive to proactive strategies, and the key to this […] [Read More]

Podium has a new audience. The provider of artificial intelligence-powered customer engagement tools said its AI BDC tool is now available through FordDirect, giving Ford and Lincoln dealers access to the AI Employee, known as Jerry, with exclusive pricing. The planned integration connects the AI Employee directly with FordDirect’s Customer Journey Platform. “With dealerships navigating […] [Read More]

In the late 1990s, the Internet Tax Freedom Act created a regulatory foundation that allowed the internet to flourish. It didn’t invent the web, but it removed uncertainty, fueling an explosion of innovation, business formation, and infrastructure investment. Trillions of dollars in market value followed. Today, the GENIUS Act (Guiding and Establishing National Innovation for […] [Read More]

The next new employee in your dealership service department might not be human. Reynolds and Reynolds announced the official release of Relo, a parts delivery robot designed to create efficiencies and increase safety for service departments. Reynolds said Relo comes to market after months of development — and a sneak-peek appearance at the 2025 NADA […] [Read More]