Stating that it will align core competencies from across its portfolio of companies in the areas of customer support, logistics, assurance, and titles, payment and funding, KAR Global said Thursday it has created a “customer experience center of operational excellence.” The company said the center will simplify how customers interact and transact with the company. It […] [Read More]

Dealerships sold millions of used vehicles during the summertime, including a four-month stretch of year-over-year sales gains. However, Black Book isn’t necessarily seeing buyers and managers rushing to replenish store inventory. According to their newest COVID-19 Market Insights released on Tuesday, analysts highlighted a typical autumn wholesale price cooldown, explaining that those softer prices aren’t […] [Read More]

ACV Auctions welcomed two new executives with vast experience from outside the automotive industry to support enhancements within the company’s financial operations and continued advancement of its workplace and culture. According to a news release distributed on Tuesday, the new chief financial officer at ACV is Bill Zerella and its vice president of people and […] [Read More]

Earlier this month, Manheim Logistics and DHL Supply Chain announced an exclusive partnership to help build “a more holistic transportation management system” with the goal of continuing to boost efficiency and transparency. Manheim Logistics, which facilitates about 10 million vehicle shipments annually through its Central Dispatch and Ready Logistics platforms, is turning to DHL Supply […] [Read More]

Manheim has expanded its mobile auction network, with a new mobile sale launching Wednesday in Rochester, N.Y. The company is conducting the Manheim Rochester site in partnership with Bob Johnson Automotive Group. Manheim Rochester, which was previously Central Auto Auction, is the auction company’s first physical presence in the area. (A Manheim spokesperson confirmed that […] [Read More]

Holman Enterprises, which is a global automotive services organization, has named Chris Conroy president and chief operating officer, while also announcing several additional leadership changes that it said will support its “continued evolution” and further align its automotive core competencies. Holman said Brian Bates will continue to lead the organization’s retail division, Holman Automotive. The company said […] [Read More]

Instant wholesale vehicle trading platform CarOffer has named automotive logistics and services company ACERTUS as its exclusive transportation provider, stating that ACERTUS will support CarOffer’s mission to help dealers trade, source, purchase and move used inventory faster. ACERTUS executive vice president of global operations Jeremy Cope said in a news release that his company appreciates […] [Read More]

The U.S. Patent and Trademark Office awarded a patent to global digital marketplace IAA for an “Automatic Dispatch System for Tow Service Providers,” and IAA said the technology “streamlines the recovery process for total loss vehicles.” IAA filed for the patent in May, and it was approved in August. The patent, under U.S. Patent No. […] [Read More]

Particularly in the COVID-19 era, the importance and growing presence of simulcast auction sales cannot be overstated. From corporate giants to independents, the ability to simulcast is a necessity in the tool belt of an auto auction.    Digital-leaning wholesale may now be ubiquitous, but it has been years — decades, even — in the making.    […] [Read More]

Experian’s closing installment of its State of the Automotive Finance Market report for 2018 indicated vehicles with the highest market share for new-model leasing included SUVs like the Chevrolet Equinox, Toyota RAV4, Nissan Rogue and Jeep Grand Cherokee as well as Honda’s popular sedans, the Civic and Accord. Those particular vehicles could be part of […] [Read More]