Manheim began National Customer Service Week this morning by announcing the hire for its newly created position of senior vice president of customer service. Appointed to the role is Ashish Bisaria, who is called on to act as the “voice of the customer” and head up company initiatives designed to “deliver world-class customer experiences.” [Read More]

It has been revealed to Auto Remarketing  that American Auto Auction Group has acquired Auctions in Motion. AIM is now a part of AAAG, effective immediately, and its management team remains intact. [Read More]

ADESA has named a new vice president of U.S. dealer sales, chosen from within the company. Selected by ADESA for the role was Tom Haeberer, who has served as the company’s executive sales director since 2007. The move was effective immediately. As vice president of U.S. dealer sales, Haeberer will report directly to Jeff Bescher, […] [Read More]

Just a couple days after reporting how successful its 2012 fiscal year was, Copart late last week announced the opening of its new 17-acre facility in Webster, N.H. This latest addition to Copart’s footprint represents the company’s first facility in the state of New Hampshire and the 157th facility worldwide. Company officials indicated this facility […] [Read More]

Windsor Remarketing officially has a new name. After its president, Scott France, acquired the company from the Windsor Group, the firm is now known as Caprock Auto Remarketing. Officials explained that the day-to-day team is intact, “so nothing has truly changed but the name.” Caprock aims to help auto lenders, banks, credit unions, dealer groups […] [Read More]

Utilizing Manheim’s Simulcast Everywhere technology for the first time, BMW Financial Services shared its recent sale was a success, with more than 70 BMW franchised buyers taking part.   The lender's first Simulcast Everywhere sale had more than 3,000 total bids in this first-of-its-kind sale format, “designed to allow BMW Financial Services to sell vehicles […] [Read More]

CarMax Auctions has announced the upcoming grand opening of its newly updated Laurel Auction Center to coincide with a Dealer Appreciation Sale. The Laurel Auction Center, located at 8800 Freestate Drive in Laurel, Md., will hold its first auction in the new building on Monday at 9:30 a.m. (EST). Construction has just been completed on […] [Read More]

Copart is pleased that  not only is it posting salvage volume gains — thanks in part to an exclusive contract with a major car insurance carrier — but the company is also maintaining a targeted ratio in relation to its non-salvage business, too. When discussing its 2012 fiscal year on Wednesday, chief financial officer Will […] [Read More]

Manheim shared on Wednesday that the United States Patent and Trademark Office recently awarded patent No. 8,230,362 to the company for its computer-assisted vehicle condition report writing system, which includes AutoGrade. Company officials said that because Manheim's patented system is designed to be both objective and accurate, it can increase customer confidence in the marketplace […] [Read More]

Auction managers are signed up for school, as Auction Academy this week announced the full enrollment of its Second Class Group. Comprised of representatives from 15 independent auctions belonging to the National Auto Auction Association, the group will complete a two-year curriculum, meeting quarterly, with its first session scheduled for Nov. 29 in Nashville, Tenn. […] [Read More]