Auto/Mate integration seeks to make dealers’ customers a ‘referral engine’
Auto/Mate Dealership Systems knows how important online reputation is to a dealership.
The company says its integration with Bluejay Reviews means auto dealerships can monitor and improve their online reputation. That happens through automatic sending of personalized emails and texts to customers after they visit the dealership.
Auto/Mate Dealership Systems has completed all dealership management system integrations with Bluejay Reviews.
The integration will ask customers to leave reviews. It sends them to sites such as Google, Facebook and Yelp to leave the reviews.
Auto/Mate says that by automating the review management process, Bluejay Reviews simplifies the tasks of responding to reviews quickly, promoting strong reviews and turning existing customers into a “referral engine.”
Auto dealers can use one dashboard to monitor and respond to reviews from all review sites. Whenever a new review posts on any site, they can receive text and email alerts.
Bluejay Reviews also automatically posts strong reviews across social media pages and on websites. That helps to increase SEO rankings, Auto/Mate said.
The company said its Open/Mate integration program is based on open standards, allowing third-party vendors to integrate with the DMS.
Auto/Mate said its open integration program keeps integration costs low for vendors, which saves money for auto dealers and gives them more vendor choices.
Auto/Mate president Mike Esposito said 85% of consumers trust online reviews as much as personal recommendations. He mentioned another statistic showing 68% of consumers will leave a business review when asked.
“But not many dealers have a process to solicit reviews from their happy customers,” Esposito said in a news release.
Esposito continued, “The Bluejay Review integration makes it easy for dealers to ask for reviews and manage the review process all from within the DMS.”
“We are excited to have our product directly integrated into Auto/Mate, and we understand that growing and maintaining a great online reputation is a key factor to success in the automotive industry. We look forward to helping Auto/Mate dealerships do just that,” said Bluejay Reviews business development agent Paul Moody.