Dealer groups provide COVID-19 updates
Dealer groups continue to keep busy with activities and announcements during the COVID-19 pandemic.
Purdy Mobility, which owns and operates Bryan College Station Toyota, Huntsville Toyota and South Toyota in Texas, said on Monday it would not terminate or lay off any of its associates as a result of the pandemic.
Bob Moore Auto Group in Oklahoma City said that in response to Oklahoma Gov. Kevin Stitt’s executive order to close all nonessential businesses through April 21, it is working to continue providing essential automotive and collision services to individuals and businesses in the Greater Oklahoma City Area.
Meanwhile, a third dealership group, Luther Automotive Group in Minneapolis, said it was working to ensure essential workers have reliable transportation to support the community during the Stay-at-Home-Minnesota era. The company is adding new online sales, service tools and special accommodations to do that, including tools allowing customers to securely initiate sales and service transactions and communicate with sales or service representatives via phone, email, and text and from their homes.
On the Purdy Mobility news, Harold Hurst, who the company appointed as chief operating officer for North American operations effective Jan. 1, said its people are the “driving force behind our business.”
“We are a family business, and we take care of our family.” Hurst said in a news release.
Purdy Mobility, which also owns and operates YourDriveTexas, a subscription-based vehicle leasing company, has modified its business operations “so that we may continue to serve our communities while prioritizing the safety of our associates and customers,” Hurst said.
The company said that it will show its appreciation for the work of first responders to keep its communities safe by offering discounts on their service-related needs, such as maintenance and repairs.
“We’ve built our company around family — both our associates and communities — and we will continue to do so,” Hurst said.
On the Bob Moore Dealerships news, the company’s president and chief executive officer Mark Moore said the company is keeping its service departments fully operational to continue serving the public.
“We’ve implemented additional health and safety protocols in order to keep our employees and customers as safe as possible.” Moore said.
The dealerships will also offer priority service to customers employed in critical industries — such as health care, law enforcement, fire and safety, and first responders — through the duration of the crisis.
Bob Moore Dealerships said it encouraged customers to visit in-store by appointment only and to continue using online resources for shopping.
On the Luther Automotive Group news, the company said it would make essential services such as vehicle maintenance, parts, and sales available at all of its locations during the crisis.
Luther Automotive Group president and chief executive officer David Luther said the company will work to protect the health of its employees, guests and communities, “and to ensure that everyone has access to safe and reliable transportation.”
Participating Service Centers are offering home pickup and delivery for customers needing service. All service centers have dedicated service drop-off and pickup locations that comply with Centers for Disease Control social distancing guidelines.
The company is thoroughly sanitizing vehicles throughout the process for protection of service technicians and customers.
Luther is also making secure financing and trade valuation tools available online for customers needing a new car. To answer questions or provide video tours and test drives, product specialists are also available through phone, email, and text. The sales departments will remain open by appointment only to protect guests and staff. Private test drives are also available by appointment at the dealership, and they are also available at home through participating dealers.
“The safety and well-being of our employees and their families, our guests, and our communities, is of the utmost importance to me, personally, and to our management team, as we navigate this uncharted territory,” Luther said.