Donlen rolls out comprehensive recall management tool

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BANNOCKBURN, Ill. –
Donlen recently rolled out a solution to help fleet managers navigate through what can be one of the most challenging part of the jobs — watching for vehicle recalls.
Donlen released its latest recall management offering — Recall inSIGHT — a solution that can gives fleet professionals full visibility to their vehicle fleet’s open recalls, so they can take immediate action by working with their drivers to efficiently manage and address OEM and NHTSA recalls.
Donlen’s Recall inSIGHT can provides a comprehensive platform to identify open and/or closed recalls that can be sorted by campaigns as well as individual vehicles affected by recalls.
Using this platform, Donlen customers can filter recall campaigns by severity ratings and campaign status to prioritize the highest risk recalls and take action as soon as OEMs announce that they are ready to perform recall repairs.
“Recall InSIGHT comes with industry-leading features and benefits that are not offered in the fleet management industry today,” said Oliver Zerhusen, Donlen vice president of maintenance/accident products and supplier management.
“By screening more than 50 OEM and NHTSA recall databases on a daily basis, we provide comprehensive recall information for our customer’s entire fleet,” Zerhusen said.
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Donlen customers will be able to access recall information through Donlen’s FleetWeb Intelligence Visualization Suite where they can view the progress of recall completion across their entire fleet by each open recall campaign. The company emphasized this capability can eliminate the need to check multiple OEM/NHTSA websites for recall campaign progress and individual vehicle recall repair completion.