Technology has been Jarrod Kilway’s passion since he was 5 years old. Now he’s using that passion as chief operating officer for ICOM AI – known as before its recent rebranding – a conversational artificial intelligence communication platform designed to improve customer engagement.

In this episode of the Auto Remarketing Podcast, recorded during Used Car Week, Kilway talks about how technology and process work together, the next great innovation in the car business and selling cars through virtual reality goggles.

Listen to the conversation in the window below.