Auto Remarketing is recognizing the 2026 Women in Retail honorees in the July edition of the magazine and will be posting Q&As with each of these outstanding leaders on the website. Next up, in alphabetical order by first name, is Shelby Burnett, director of vehicle inventory at Lithia Motors, Inc.

The Women in Retail program is presented by CarGurus.

What prompted/inspired you to join the auto industry and what do you enjoy most about it?
I was drawn to the auto industry because it’s fast-paced, constantly evolving, and never really lets you get comfortable-in the best way. There’s always something new to learn, solve, or improve, which has kept me engaged throughout my career. What I enjoy most is the combination of people and problem-solving. I love connecting with new teams while also supporting my own team’s growth and working through challenges that push us to operate better. No two days look the same, and that constant change is what makes the work both challenging and rewarding.

What is the top trend you’re watching in the used-car industry this year?
One of the biggest trends I’m watching is the continued shift toward centralized and digital-first inventory procurement, especially through e-commerce platforms like Driveway. We’re seeing more emphasis on sourcing the right vehicles at the right time with the right data to support faster turn and better margins. At the same time, there’s been a strong focus on digitizing the customer payment experience — making it faster and more transparent. It’s not just about acquiring inventory anymore; it’s about creating an end-to-end experience that connects sourcing, selling, and payment.

What accomplishment are you most proud of in your career?
I’m most proud of the growth I’ve had within the organization. I started in an entry-level role and worked my way up into the role of director. I was able to do so by staying persistent, being open to challenges that felt outside my comfort zone, and continuously looking for opportunities to learn. I’ve always tried to say yes to things that stretch me even when they felt intimidating at the time. That mindset has allowed me to build a broader understanding of the business and grow into a role where I can now support others in doing the same.

What book, film or song has inspired you personally or professionally?
One book that’s had a strong impact on me professionally is “Leaders Eat Last” by Simon Sinek. The message around leadership putting your team first, building trust, and creating an environment where people feel supported really resonates with me. It’s reinforced the idea that strong teams are built when leaders focus on removing obstacles, not just driving results. I try to apply that in how I show up day to day by being accessible, advocating for my team, and making sure they have what they need to be successful. When people feel valued and supported, the results tend to follow naturally.

Who is someone who has inspired you personally or professionally?
My VP, Kris Miller, has been a huge influence on me both personally and professionally. She has a way of pushing me beyond what I think I’m capable of while still being incredibly supportive. She challenges me to think bigger, offers guidance when I need it, and is always willing to listen. What I admire most is how she leads—she’s both strong and approachable, and she consistently shows up in a way that makes people want to do their best.