ROADMAP: Remote service operations benefit dealerships and customers
Image courtesy of Curbee.
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CarGurus shifts from listings to AI agent, playing larger role in consumer journey & dealer workflow
CarGurus reported third quarter revenues climbed 12% year-over-year to $258 million, as it continues to ramp up its artificial intelligence capabilities and integrate products into more steps of dealership workflows. During its Q3 conference call, the company highlighted strategic initiatives such as the launch of StockVantage and the expansion of its data-driven tools, including VINMax, […]
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IAASC to acquire Auction Academy; Wanna to remain president
The Independent Auto Auction Services Corporation, which is a consortium of independent auto auctions, is in negotiations to acquire Auction Academy, which is affiliated with TPC Management Company. TPC founded Auction Academy in 2011. The transaction is expected to close by year’s end. Under IAASC, the program would “continue its mission of developing industry talent […]
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COMMENTARY: We built a human–AI team & here’s what we’re learning about making it work
When companies talk about artificial intelligence, the conversation often starts with the tools: which model, which agent, which task can be automated. Our experience has been that the first question is more basic: What are we trying to accomplish together? At Block Bridge, we are building Trust Bridge Network to help make automotive commerce more […]
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