IRVINE, Calif. -

Autobytel this week teamed up with SaleMove to become the exclusive provider to the industry of SaleMove’s innovative technology for enhancing communications with consumers.

Officials highlighted that SaleMove’s patent-pending technology is geared to allow dealers and manufacturers to enhance the online shopping experience by interacting with consumers in real-time, using the method most comfortable to them, including live video, audio and text-based chat or by phone.

Utilizing SaleMove’s “guided tour” capabilities, dealers can take advantage of a new line of high-touch communication with consumers by browsing the dealer’s website with them, creating a virtual extension of the dealer’s physical showroom.

Additionally, SaleMove’s technology can helps dealers and manufacturers improve the online consumer experience and identify potential buyers by better understanding visitor preferences gathered through real-time viewing of how consumers are interacting with a website.

Official added the industry can interact directly with consumers on a deeper and more personal level, providing a highly customized experience for buyers.

“This exciting technology allows dealers and manufacturers to personally welcome online consumers, offer assistance, provide helpful suggestions, and help guide consumers to their perfect cars,” said Jeff Coats, chief executive officer of Autobytel.

“The human element is very important to the car buying experience, and this new functionality allows dealers and manufacturers to make the most of their interactions with consumers by re-creating the showroom experience wherever the customer may be,” Coats continued.

“This is another step in our commitment to helping dealers and auto manufacturers sell more cars.”

Autobytel made an initial investment in SaleMove and plans to support the company in SaleMove’s ongoing development of its innovative technology.

Autobytel intends to maximize use of this technology in the full range of mobile services it already offers, including the recent acquisition of Advanced Mobile.

“Our proprietary technology enabling real time one-on-one interaction with today’s online consumers falls perfectly in line with Autobytel’s industry leading products and services,” said Daniel Michaeli, chief executive officer of SaleMove.

“The virtual experience we’ve created of observing, communicating with and guiding online consumers through the car buying process is as close as you can get to an actual showroom experience,” Michaeli continued.

“Autobytel understands how essential this is in enhancing online car buying, to ultimately help its industry partners sell more cars,” he went on to say. “We’re pleased to work with the team at Autobytel who continues to innovate after having pioneered the automotive Internet nearly 20 years ago.”

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