ALBANY, N.Y. -

Auto/Mate Dealership Systems announced this week the full integration of its AMPS Dealership Management System with yet another vendor, providing real-time data exchange between the two systems.

Dealer-FX is the most recent vendor to integrate its automotive retail marketing and software solutions with AMPS as part of Auto/Mate’s Open/Mate program. Dealer-FX offers auto dealers service drive technology and tools aimed at streamlining the sales-to-service process and increasing customer retention.

The open integration program means that all data delivered between the DMS and third-party software programs is instant and secure, Auto/Mate officials said. Dealerships using the AMPS DMS and Dealer-FX’s service customer retention solutions can benefit from a real-time data exchange between the two systems.

“One of the key components to an effective customer retention marketing program is to have all the customer information, history and vehicle history updated instantly and accurately across the DMS and customer retention systems,” said Mike Esposito, president and CEO of Auto/Mate.

Real-time integration eliminates redundancy and ensures accurate information for better marketing capabilities, the company said, compared with data exchanges performed via batch deliveries. Low-cost, open integration programs can also benefit dealers by improving internal productivity and increasing vendor choices, leading to more competition and lower prices.

“Dealers using our solutions and Auto/Mate’s DMS will be able to get more out of each system, as technological barriers are eliminated and the focus can be on improving programs and processes without having to worry whether the data is accurate,” said Sandor Segal, director of business development for Dealer-FX.

 

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