Beta testing begins for Spiffy’s end-to-end recall automation platform

Image courtesy of Spiffy.
Beta testing has begun on the latest addition to Spiffy’s Mobile 360 platform.
The mobile service technology company announced the beta launch of Recall Capture, which it calls the first end-to-end recall automation platform purpose-built for mobile repairs.
Recall Capture is designed to streamline the entire recall cycle, from VIN detection and customer outreach to automated scheduling and route-optimized van dispatch. In a news release, Spiffy said the platform’s proprietary VIN prioritization engine pinpoints recalls best suited for mobile service, which the company said helps dealerships close more recalls and free up bays for higher-margin work.
Recall Capture is already being used by several large dealer groups in limited beta testing to help service teams optimize scheduling, reach customers who postpone in-store visits and capture service revenue that often goes unclaimed.
“Recall volume is at an all-time high, yet workflows haven’t kept pace,” Spiffy co-founder and CEO Karl Murphy said. “Recall Capture gives fixed ops teams an automated path to mobile completions, turning compliance into revenue. It’s built on over a decade of mobile service innovation that helps dealers grow fixed ops revenue while improving retention and CSI.”
While most dealerships detect recalls digitally, Spiffy said completions often stall when customers must visit the store. Recall Capture embeds mobile repair from the start, allowing customers to self-schedule at home or work for Mobile 360 to assign and dispatch technicians without tying up bays.
“We’re not just building another recall tool,” chief technology officer and head of product Ryan Eade said. “We’re reimagining what mobile-first fixed ops can look like. Recall Capture brings together detection, outreach, scheduling and repair in one seamless system dealers can actually use at scale. It’s the result of years of boots-on-the-ground experience, now wrapped into one unified product.”
Spiffy said Recall Capture is the first module in its new Capture product family, designed to automate high-impact fixed-ops workflows through mobile service. Additional modules for inspections and prescheduled maintenance are currently in development.