ORLANDO, Fla. -

Thousands of dealers have spoken, and the results are in.

Honoring leaders in innovation, performance and customer service, DrivingSales recently announced its dealer-selected 2012 Dealer Satisfaction Awards.

Awards are given based on ratings and reviews by the company’s dealer participants of their vendor partners, who use the Vendor Ratings platform to declare which industry vendors have met and exceeded the needs of dealership customers. 

The results also help participants’ dealer peers make informed vendor decisions, the company said, toward growth, profits, and greater dealer satisfaction throughout 2013.

“We are truly honored that our dealers rated Dealix number one for New Car Leads for the fourth year in a row, and were delighted to learn that they also rated us No. 1 for Used Car Advertising,” said Egon Smola, vice president of Dealix, which was among award recipients.

“Everyone at Dealix is focused on connecting dealers with ready-to-buy online car shoppers. It starts with innovative and easy-to-use tools that allow dealers to customize their Internet marketing program so they can precisely target their desired audience,” Smola said. “Couple that with our dedication to customer service, and you get a winning combination that helps dealers sell more cars. In reading the reviews about Dealix on DrivingSales.com, it was satisfying to see our hard work recognized.”

Jeff Hart, president and chief executive officer of honoree OneCommand, agreed.

“OneCommand is truly honored to receive recognition as a Top Rated vendor in the Owner Marketing category by DrivingSales,” Hart said. “Winning this award is a reflection of our industry-leading Client Service Team’s commitment to assisting dealers to communicate better with their most precious asset, their customers. Thanks to all dealers who took the time to rate OneCommand’s solutions and services on the DrivingSales website.”

The Dealer Satisfaction Awards were presented to the top companies in each of 15 categories at the fourth annual DrivingSales Dealer Satisfaction Awards Breakfast, held at the Peabody Orlando Hotel.

The 2012 DrivingSales Dealer Satisfaction Award recipients, listed by category, are:  

Call Management

CAR-Research XRM, Highest Rated
CallSource, Top Rated

Chat Products

Contact At Once, Highest Rated
Dealer e Process, Top Rated
CarChat24, Top Rated

CRM – Fixed Ops
CIMA Systems, Highest Rated
Dealer e Process, Top Rated

CRM – Sales Department
Dominion Dealer Solutions, Highest Rated
CAR-Research XRM, Top Rated
DealerSocket, Top Rated

DMS
Auto/Mate Dealership Systems, Highest Rated

ILM
Dominion Dealer Solutions, Highest Rated
CAR-Research XRM, Top Rated

Inventory Pricing
vAuto, Highest Rated

Mobile Sites
Dealer e Process, Highest Rated

New Car Leads
Dealix, Highest Rated

Owner Marketing
J&L Marketing, Inc., Highest Rated
CIMA Systems, Top Rated
OneCommand, Top Rated

Reputation Management
eXtéresAUTO, Highest Rated
DealerRater.com, Top Rated

SEM – PPC
Dealer e Process, Highest Rated
Local Search Group, Top Rated
POTRATZ, Top Rated

SEO
eXtéresAUTO, Highest Rated
Dealer e Process, Top Rated
PCG Digital Marketing, Top Rated

Used Car Advertising
Dealix, Highest Rated

Websites
Dealer e Process, Highest Rated
DealerOn, Top Rated
Dominion Dealer Solutions, Top Rated

Full award results are also available online at dealersatisfactionawards.com.

Continue the conversation with Auto Remarketing on both LinkedIn and Twitter.