Fleet management and mobility platform Dealerware is partnering with myKaarma to give dealership service departments a clear view of the store’s fleet of loaner cars.

In a news release, Dealerware said its integration into myKaarma’s service lane technology platform connects systems used by service departments every day, creating interoperability between the dealership’s loaner fleet management system and service lane technology platform to align employee workflows and reduce friction with service customers.

The integration is designed to simplify day-to-day operations by streamlining customer touchpoints, reducing manual steps and providing a “single pane of glass” experience for dealership users, the companies said.

“Retailers are tasked with managing a wide array of software solutions, and asking them to jump between systems only adds time and friction,” Dealerware CEO Matt Carpenter said. “By embedding Dealerware within myKaarma, we’re reducing screens, logins and complexity so teams can do their jobs more efficiently while maintaining full visibility and control over their loaner fleets and customer experiences.”

With this integration is designed to provide real-time loaner availability when booking service appointments, more efficient customer payment and a single point of contact for customer messaging. Later this year, the companies said, the integration will include direct access to Dealerware in the myKaarma Loaner tab.

“Dealerware shares our focus on removing operational friction for dealerships and improving the service experience,” myKaarma CEO Ujj Nath said. “This partnership brings together two platforms our customers already rely on, helping them operate more efficiently while delivering a more connected service lane and loaner experience.”