Vehlo completes second service-drive technology acquisition in less than 2 months

Vehlo CEO Josh Weis. Images courtesy of the company.
For the second time in less than two months, Vehlo made an acquisition.
The provider of integrated software and financial solutions for the automotive repair industry on Wednesday announced its acquisition of Total Customer Connect (TCC), a provider of customer retention and service lane technology for automotive dealerships.
In late May, Vehlo acquired Dealer Pay, a provider of dealer-specific payment processing systems.
By uniting the strengths of Vehlo and TCC, the company said this acquisition delivers enhanced capabilities for dealership operations, providing a more unified and intelligent customer engagement experience.
Vehlo CEO Josh Weis explained the acquisition enhances Vehlo’s commitment to optimizing dealership service lanes, adding TCC’s service lane software solutions, advanced marketing and CRM, and retention tools into Vehlo’s expanding suite of dealership solutions.
TCC’s platform can empower dealerships with features such as automated service reminders, digital multipoint inspection (MPI) presentations, declined service capture, personalized marketing campaigns, and robust analytics designed to drive revenue, improve retention, and elevate customer experience.
“At Vehlo, we’re focused on helping service teams operate efficiently while fostering lasting customer relationships,” Weis said in a news release. “TCC has developed cutting-edge solutions that enable dealerships to better engage with their customers throughout the service lifecycle.
“We’re excited to welcome TCC to the Vehlo team, as their technology perfectly complements our existing ecosystem,” he continued.
With this acquisition, TCC will retain its dealer-focused approach while leveraging Vehlo’s extensive network, resources, and complementary technologies. The company said dealers can look forward to accelerated innovation, seamless integration across platforms, and increased support for boosting fixed operations profitability.
“Joining forces with Vehlo marks a significant milestone for TCC,” said Shawn Rajabi, CEO of Total Customer Connect. “Together, we’ll bring unparalleled value to dealerships by combining TCC’s service lane software suite and marketing solutions with Vehlo’s comprehensive suite of service lane and payment solutions to drive incremental revenue for our customers.
“This collaboration allows us to drive stronger results for our customers and expand our market influence,” Rajabi went on to say.
Presidio Technology Partners acted as the exclusive financial advisor to TCC in this transaction.