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DALLAS — Windsor Group announced Thursday that it has acquired Windsor Remarketing, meaning that the company can now offer remarketing management services in addition to its skip tracing and repossession management services.

As part of the merger, Windsor Group brings in Scott France — who was the president of Windsor Remarketing — to serve as partner and chief operating officer. France launched Windsor Remarketing back in November.

"From day one, both companies' growth plans included offering more services," stated Cliff McCrary, chief executive officer and partner at Windsor Group. "By joining forces with Windsor Remarketing, we provide a seamless client experience.

"We skip-trace the consumer, locate the vehicle, repossess it, and — instead of returning the collateral to the client — now we can remarket the vehicle and send a check instead," he continued. "This creates efficiency by streamlining the process for our clients, saving them time, resources and money." 

France added: "We're introducing a unique concept to the industry: a company owned by its management team, whose sole focus is third-party servicing. This is our bread and butter — our only business.

"And, because we don't have equity interest in repo agents or auto auctions, we're free to work with only the best," he continued. "You won't find favoritism here; when it comes to our vendors, price and performance matter most."

Basically, Windsor Group can offer auto lenders, banks, credit unions, dealer groups and investors:

Skip tracing

—Customer location

—Collateral location 

Repossession management

—Verification that repo agents are licensed, bonded and insured

—Recovery management

—Agent scorecards for accountability 

Remarketing management

—Auction communication

—Transportation of collateral

—Reconditioning and repair to boost value

—Floor pricing using the latest market research

—Live, in-person representation at auction to bring the best return on collateral

—Online sales to foster buyer interest

—Quick transfer of auction proceeds 

Portfolio management

—Title management

—Impound processing 

Windsor Group said it can help clients minimize losses and maximize recoveries by offering loan servicing expertise, scale, nationwide network of repo agents and auto auctions, advanced technology and software, and risk management processes, just to name a few benefits.

"Most importantly, we know firsthand what our clients deal with each day. I've walked in their shoes for decades," says France. "In addition to impressive results, we create the most personal, enjoyable client experience possible. You're much more than a number to us."

McCrary added: "This expansion of services is a preview of what's to come for Windsor Group. We will continue growing our suite of products to give clients the convenience and flexibility they need from a third-party servicer."