CARY, N.C. -

Auto Remarketing is recognizing the 2021 Women in Remarketing honorees in the March issue of the magazine, and will be posting Q&As with each of these outstanding leaders on the website.

Next up is Monica Morrison, director of remarketing at Veros Credit.

Auto Remarketing: What do you enjoy most about working in the remarketing industry? But, also, what aspect(s) of the business would you change — and how?

Monica Morrison: Personally, my favorite part of working in the remarketing industry is the people I get to interact with daily. There are truly so many different segments in the industry that have allowed me to meet people in all lines of the business.

The type of people whom I get to surround myself with everyday is the reason my job itself does not ever feel like work. Overall, remarketing has and always will be an ever-changing line of business. There has been some great technology built to support the remarketing industry and I do not see that stopping any time soon. Remarketing will always evolve and change. For the better, of course.

AR: What are some improvements that need to be made in the industry from a diversity and inclusion perspective? What are some examples you’ve seen of D&I programs that have worked?

MM: The only thing that really sticks out to me is the number of women in this division of work. When you look back even 25 years ago, women were never looked at as a type of person to hold a leadership role, and to see more and more powerful positions held by woman in today’s industry is an inspiration.

AR: Describe a time when you were either a mentor or a mentee, and how that has shaped your career.

MM: Over the years, I really have never had a mentor and personally I consider myself learning something new most every day. I truly believe the one person who has shaped and guided me throughout my career path is my husband. The constant advice, encouragement and support over the years have pushed me to seek out new goals and advance in my career.

AR: Describe a time in your career where you were challenged and how you overcame that challenge.

MM: Off the top of my head, a challenge that sticks out to me most is the time where I transferred roles. I went from remarketing to originations. However, this was like learning a new language. I had no one to train or teach me, and ultimately had to teach myself. Whether that meant finding resources or advice from colleagues, the learning process was up to me. The primary ways I think I overcame this challenge was making sure I involved myself in large departmental projects. This allowed me to get into the details and processes of the department.

AR: What is the top trend/storyline in the remarketing industry that you’re watching this year?

MM: With COVID-19, I have been eyeing the wholesale market and sale retention trends. This past year has been trying, but overall successful with everything going on in the world. Which I am so unbelievably thankful for.

AR: What is something you would tell your younger self if you could go back to when you started your career in remarketing?

MM: Growing up, I was always a shy person but being in the remarketing industry and having to communicate with a various number of individuals I had to come out of my shell. Doing so I found a whole different person in myself and strengths I never knew I was capable of. I think if I could tell my younger self anything, it would be to use my voice more as it has taken myself and my career very far.