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Details of Carvana’s updated operating plan

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Carvana said it would share an updated operating plan after it announced the cutting of approximately 2,500 workers last Tuesday.

Well, that plan has been released, and it includes not only more details about the future of ADESA operations, Carvana also pinpointed its top two priorities for managing its business.

Those priorities include:

1. Rapidly reduce SG&A expense per retail unit sold while taking care to minimize constraints on growth or impacts to customer experience. For reasons we discuss later in these slides,

2. Generate positive free cash flow through a combination of retail units, GPU, SG&A expense efficiencies and management of capital expenditures to achieve self-funding without requiring additional equity or debt capital.

“We currently view SG&A expense per retail unit sold as our highest priority and intend to lower it in both the near term and midterm while continuing to grow on the path toward our long-term goals,” Carvana said in a presentation on its investor relations website.

Carvana explained that in the past, the company has typically executed a seasonal investment cycle in which it would “significantly” ramp up infrastructure and operations in the second half of each year to prepare for seasonal demand late in the following first quarter.

“In 2H18, we underinvested in our operational infrastructure, leading to pinch points that limited sales volume when seasonal demand increased in 1Q19,” Carvana said in the presentation.

“In 2H19, we ramped our investment in preparation for seasonal growth in 1Q20; however, 1Q20 was significantly impacted by COVID-19, leading to elevated levels of SG&A per unit in Q1 followed by leverage in Q2 and Q3,” the company continued.

“In 2H20, we maintained a lower level of seasonal investment due to uncertainties surrounding the COVID-19. This led to renewed constraints in 1H21 when demand significantly rebounded,” Carvana added.

But due to what Carvana called “a variety of external and internal factors,” the retailer said it did not see the planned seasonal sales increase in the first quarter of this year, leading to an elevated per unit SG&A.

Along with reducing its workforce, Carvana said it has “numerous levers to better align expenses with sales volume.” The company articulated them in the presentation.

“In addition, we expect normal attrition, scheduling optimization, and in-sourcing in operational groups to lead to further alignment between staffing and volume,” Carvana said.

“We expect advertising spend to decline in absolute terms in Q2 on higher sales volumes moving beyond our Super Bowl and tax season advertising in Q1,” the company continued.

“We also plan to reduce dollar spend in other areas where we see opportunities for efficiencies or savings,” Carvana went on to say.

With this plan in place, Carvana said it expects profitable growth, SG&A leverage, and a return to more than $4,000 total GPU to lead to significant positive EBITDA for the full year 2023.

Plans for ADESA

Later in its presentation, Carvana reiterated its top five priorities for leveraging ADESA, which officially became part of the company on the same day as the workforce reduction was announced. Those priorities include:

1. Business as usual at ADESA

2. Direct-to-destination wholesale cars

3. Retail market and logistics hubs

4. Utilize existing reconditioning capacity

5. Faster retail delivery times

“Over time, we also expect to build out additional reconditioning capacity at ADESA locations to move from 200,000 to 2 million annual units of capacity at full utilization,” Carvana said.

Carvana said the ADESA physical auction business will continue to be run by the same leadership team who managed the business at KAR Global, “helping to ensure a seamless transition.”

Carvana then said, “Similarly, we expect to utilize ADESA’s network to expand our market and logistics hub footprint, reducing expected vehicle moves and miles traveled.”

The company added, “We estimate that ADESA’s existing sites have the capacity to inspect and recondition ~200k retail units per year with limited incremental capital investment. We plan to scale into this capacity and beyond over time.”

Carvana wrapped its presentation segment about ADESA with another acknowledgement.

“One question we have received from investors is why did we purchase of ADESA now, when used vehicle market volume is down, we have significant excess reconditioning capacity in our existing IRCs, and sentiment in financial markets is incredibly low?”

Carvana replied with a three-part answer.

“First, we have a tremendous level of conviction in both the long-term value of ADESA, its unique strategic assets, and its team, as well as our ability to generate positive free cash flow to service the financing associated with the purchase price and prefunded capital expenditures,” Carvana said.

“Second, our purchase of ADESA is not just about long-term reconditioning capacity. ADESA also generates meaningful benefits in the near-term by facilitating incremental unit economics and simplifying aspects of our last-mile delivery and logistics network,” the company continued.

“Third, we believe the near-term net carrying costs of the ADESA transaction are much smaller than the headline interest rate suggests, leading to an expected net positive impact to financial flexibility,” Carvana went on to say.

Carvana’s entire updated operating plan can be found via this website.

Vroom realigns its business model, reduces employee head count & appoints new CEO

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Vroom Inc. is realigning its business model to prioritize profitability over growth, reduce operational expenses and maximize liquidity, the company’s new chief executive Tom Shortt said during its first quarter conference call on Tuesday.

The realignment also calls for company to reduce its employee head count by 270 or approximately 14%, said Bob Krakowiak, Vroom’s chief financial officer, who was also on the call.

Vroom announced the day before the Q1 earnings call that …

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CarGurus launches platform to facilitate online-to-in-store sale through dealer listings

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CarGurus said Wednesday it has launched a new digital retail platform where consumers can begin setting up their vehicle transaction from a dealer’s CarGurus listing page, with expanded market reach capabilities designed to help dealers compete with national online auto retailers.

In a news release, the company said CarGurus Digital Deal, “brings greater efficiency and flexibility to both dealers and consumers, with dealers able to seamlessly integrate and customize their digital retail offerings with the CarGurus platform and consumers able to start their purchase from home.”

Through Digital Deal, a consumer can …

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Carvana trims workforce by 2,500 employees

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On the same day the company closed its purchase of ADESA, Carvana announced via a filing with the Securities and Exchange Commission on Tuesday a workforce reduction of approximately 2,500 employees.

Carvana said the workforce reduction is primarily in operational groups in connection with its previously announced plans “to better align staffing and expense levels with sales volumes.”

The company said in the filing that all impacted team members will have the opportunity to receive four weeks of pay plus an additional week for every year they have been with Carvana.

Carvana also said impacted team members will also have the opportunity to receive extended healthcare coverage, pay equal to early vesting of certain previously granted equity awards, recruiting and resume support, and continuing participation in certain other company programs.

Carvana went on to state in the filing that the executive team is foregoing salaries for the remainder of the year to help contribute to the severance pay for departing team members.

In connection with these “right-sizing initiatives,” Carvana noted that over the next several weeks it will be transitioning operations away from its Euclid, Ohio, reconditioning center and “a few” logistics hubs.

“We believe these decisions, while extremely difficult, will result in Carvana restoring a better balance between its sales volumes and staffing levels and facilitate Carvana returning to efficient growth on its mission to change the way people buy and sell cars,” the company said in the filing.

The company mentioned additional materials on Carvana’s operating plan in the current industry and macroeconomic environment will be made available on its investor relations website later this week.

PREMIUM PODCAST: Sustaining positive changes on vehicle financing & retailing after pandemic

Shaye Johnson and Marguerite Watanabe at AIS 2022

Continuing our series of special episodes of the Auto Remarketing Podcasts featuring general sessions from this year’s Auto Intel Summit — an added benefit for Cherokee Media Group Premium Members — we look for the positive impacts on vehicle financing and retailing to come out of the pandemic.

Sharing their perspectives are Michael Buckingham of J.D. Power, Puneet Chandra of Wells Fargo Auto, Shaye Johnson of Reggie Jackson Airport Honda and Marguerite Watanabe of Connections Insights.

To listen to the episode, go to this webpage.

PODCAST: Digital Air Strike COO Jason Barrie

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In this episode of the Auto Remarketing Podcast, Digital Air Strike chief operating officer Jason Barrie joins the show to talk about the company's recent Customer Experience Trends Study.

Barrie and Auto Remarketing senior editor Joe Overby cover how car-shopping has changed, vehicle supply impacts, use of streaming media and more.

To listen to the conversation, click on the link available below, or visit the Auto Remarketing Podcast page

Download and subscribe to the Auto Remarketing Podcast on iTunes or on Google Play.

 

PREMIUM PODCAST: 3 dealers on current market & digital retailing future

Chris Vester and Bennett Johnson at AIS

Dealerships take the stage as we continue our series of special episodes of the Auto Remarketing Podcasts featuring general sessions from this year’s Auto Intel Summit — an added benefit for Cherokee Media Group Premium Members.

In a session orchestrated by Bob Glaser of the North Carolina Automobile Dealers Association, a trio of leading Tar Heel State operators are featured, including Greg Dudak of Mercedes-Benz of Fayetteville, Bennett Johnson of the John Hiester Automotive Group and Chris Vester of the Hubert Vester Auto Group.

To listen to the episode, go to this webpage.

PREMIUM PODCAST: Perry, Snyder & West tackle ‘what’s next’ in automotive

BZ panel at AIS 2022

As an added benefit for Cherokee Media Group Premium Members, we are offering special episodes of the Auto Remarketing Podcasts featuring general sessions from this year’s Auto Intel Summit.

Our first special episode features a trio of top industry leaders answering the question, “what’s next?” The panel includes Chip Perry of A2Z Sync, Alex Snyder of Frikintech and Rusty West of Market Scan with Cherokee Media Group’s Bill Zadeits leading the conversation.

To listen to the episode, go to this webpage.

Carvana continues expansion with another Maine market

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Carvana said Wednesday it has expanded its presence in Maine, adding the Bangor area to its market count.

The online retailer now operates in 314 markets.

“We are proud to offer The New Way to Buy a Car to more than 300 cities across the country now and we’re confident Bangor area residents will embrace all that we have to offer,” Carvana founder and chief executive officer Ernie Garcia said in a news release.

“As-soon-as-next-day vehicle delivery of a national inventory is now just a click away for even more customers in Maine,” Garcia said.

This expansion follows a few moves by Carvana last month. On March 16, the company announced its launch in Ames, Iowa. A week earlier, Carvana opened a Car Vending Machine in Escondido, Calif., which is in the San Diego area.

That marked its 31st vending machine overall and third in California.

“Southern California has always been an important region for Carvana, where we’ve maintained an active presence since 2017. Now, to be returning in 2022 to expand our footprint with our third Car Vending Machine in California, and our 31st in the U.S. is an impressive reflection of how far we’ve come,” Garcia said in that news release last month.

“We look forward to driving San Diego area residents happy with all of the fun and excitement that comes with our Car Vending Machine experience.”

 

 

PODCAST: Mike Darrow on TrueCar+, Carvana’s news and more

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Next up on our Auto Remarketing Podcast series from NADA Show 2022, senior editor Joe Overby reconnects with TrueCar chief executive officer Mike Darrow to talk about TrueCar+, which enables the company to become a "modern-day marketplace" to connect dealers and consumers online.

Darrow talks about the TrueCar+ pilot in Tampa, continued rollout, marketing plans and much more.

(In related news, TrueCar announced Thursday the launch of its Sell Your Car offering and introduced its home delivery program in Texas)

Plus, Darrow gives his take on Carvana's recent deal to acquire the U.S. auto auctions of ADESA. 

To listen to the conversation with Darrow, click on the link available below, or visit the Auto Remarketing Podcast page

Download and subscribe to the Auto Remarketing Podcast on iTunes or on Google Play

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