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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Dealertrack Canada Reveals New Online Finance Portal for Hyundai Dealers

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Wednesday, Apr. 9, 2014, 05:00 PM
Auto Remarketing Staff
In an effort to “streamline” the sales and finance data between Hyundai dealers and Hyundai Auto Canada Corp., Dealertrack Canada revealed Wednesday the launch of an advanced finance portal to all 210 Hyundai dealers in Canada. The new Hyundai-branded portal, ... [Read More]

Global Toyota Recall Impacts Over 500K Vehicles in Canada

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Wednesday, Apr. 9, 2014, 03:05 PM
Auto Remarketing Canada Staff
Toyota is recalling more than 6 million vehicles worldwide in five actions covering nearly 30 different models. Of those actions, two impact Canada. Of the more than 6 million units involved in the recalls announced this morning by Toyota, over ... [Read More]

AutoCanada Awarded Credit Facility Increase as Expansion Continues

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Wednesday, Apr. 9, 2014, 02:18 PM
Auto Remarketing Canada Staff
AutoCanada announced this week it has increased its existing syndicated credit agreement by $60 million, bringing total availability to $190 million.  The facility now includes HSBC Bank Canada, Alberta Treasury Branches, and Royal Bank of Canada with HSBC acting as ... [Read More]

Ford F-150, Toyota Corolla Vie For Most Appraised Vehicle

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Tuesday, Apr. 8, 2014, 01:43 PM
Auto Remarketing Canada Staff
In the March TradeTracker Used Vehicle Market Report, the Ford F-150 once again topped the list as the most appraised vehicle in Canada. The truck has come out on top every month this year so far, and of course, holds ... [Read More]

March CPO Sales See Double-Digit Spikes

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Wednesday, Apr. 2, 2014, 07:59 PM
Sarah Rubenoff, Auto Remarketing Canada Editor
Though many automakers and dealers are still struggling to supply their certified pre-owned programs as quality pre-owned vehicles remain hard to find in this tight supply environment, a few European automakers have seen certified sales soar since 2014 got underway. ... [Read More]

Canadian Class Action Launched Against GM

Mary Barra at Senate hearing
Wednesday, Apr. 2, 2014, 02:46 PM
Sarah Rubenoff, Auto Remarketing Canada Editor
General Motors is under fire from both Canada and the U.S. as investigation into its recalls involving ignition switch defects — which includes more than two million GM vehicles worldwide — continues. Specifically, the defect affects 235,855 vehicles in Canada, ... [Read More]

AutoCanada Adds 4th Winnipeg Dealership to Lineup

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Wednesday, Apr. 2, 2014, 02:14 PM
Auto Remarketing Canada Staff
General Motors of Canada has given AutoCanada Inc. the green light on a new dealership investement, marking the company’s fourth dealership in Winnipeg. AutoCanada Inc. is expanding their dealership count with the acquisition of a Cadillac Buick GMC dealership, which ... [Read More]

Driving Business with Referrals

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Monday, Mar. 31, 2014, 01:45 PM
Sarah Rubenoff, Auto Remarketing Canada Editor
When a shopper walks on to the lot, you and your sales team start working for that potential buyer. But is that buyer working for you once he or she leaves with a new ride? James Hayes, co-founder of mobile ... [Read More]

Scenes from 2014 Auto Remarketing Canada Conference

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Thursday, Mar. 27, 2014, 02:55 PM
Sarah Rubenoff, Auto Remarketing Canada Editor
Did you make the pics? Photos from the 2014 Auto Remarketing Canada conference have hit the Web. The 2014 ARC Conference wrapped up at the Westin Harbour Castle in Toronto last week with over 600 attendees, including dealers, automaker executives, ... [Read More]

Mercedes-Benz Canada to Debut Updated Retail Identity with New Quebec Store

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Thursday, Mar. 27, 2014, 02:35 PM
Auto Remarketing Canada Staff
Mercedes-Benz Canada broke ground on a new dealership in Quebec this week that will serve as a debut to what the company is calling “the new Mercedes-Benz retail corporate identity,” where black with silver accents will be the theme of ... [Read More]
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