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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Canadians 18 to 34 to ‘drive’ auto sales in future

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Thursday, Feb. 6, 2020, 01:37 PM
Sarah Rubenoff, Correspondent
Only 29% of Canadians said at the start of this year that they would buy a car online, according to Canadian Black Book’s latest “Demographics of Car Buyers” study, conducted annually by Ipsos. The number may seem low, as auto ... [Read More]

Data privacy in the age of online retail

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Thursday, Feb. 6, 2020, 01:28 PM
Sarah Rubenoff , Correspondent
“Today, consumers are a lot more educated.” That’s how Jason Mosmann of RSR Global/OGI Digital began a conversation on the latest  developments in fintech and the dealer response — including how this technology creates both opportunities and privacy challenges for ... [Read More]

Pfaff’s ‘Future Retail Model’ aims to get ahead of buyer frustrations

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Thursday, Jan. 30, 2020, 04:02 PM
Sarah Rubenoff , Correspondent
“Pfaff purchasing model seeks to ease buyer frustrations.” That was among the Auto Remarketing Canada headlines in September, as one of the most well-known dealer groups based in Toronto announced a brand new approach to its purchasing model. Auto Remarketing ... [Read More]

How accurate foot traffic data can help auto dealers guide, streamline advertising spend

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Thursday, Jan. 30, 2020, 03:35 PM
Sarah Rubenoff , Correspondent
How do dealers track walk-in traffic? Well, to many, it may be more obvious and seem more beneficial to focus on tracking click rates and website visits these days. But according to auto marketing industry veteran Miranda Pyette, that may ... [Read More]

OpenRoad Auto Group acquires Wolfe Subaru on Boundary

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Wednesday, Jan. 29, 2020, 08:49 PM
Auto Remarketing Canada staff
Mike Hacquard of Wolfe Auto Group and the late Gordon Wolfe founded the Subaru dealership Wolfe Subaru on Boundary in 2014, and the dealership’s many awards include the 2019 DealerRater Consumer Satisfaction Award. On Jan. 22, OpenRoad Auto Group announced it ... [Read More]

autoTRADER.ca survey: Toyota most trusted automaker

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Wednesday, Jan. 22, 2020, 09:30 PM
Auto Remarketing Canada staff
These days, “All cars are good,” said autoTRADER.ca editor-in-chief Jodi Lai. “But we’re here to separate the good cars from the award-winning ones,” Lai said in a news release. To do that, autoTRADER.ca is presenting its 2020 autoTRADER.ca Awards presented ... [Read More]

CBB: Slight December dip does little to diminish record-setting year

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Wednesday, Jan. 22, 2020, 04:27 PM
Auto Remarketing Canada Staff
A slight dip in the Canadian Black Book Index arriving in December did little to take away from the record-setting year for the wholesale price measurement. Coming off the record of 108.5 being set in November, Canadian Black Book reported ... [Read More]

Women & Automotive nominations open through Jan. 31

Monday, Jan. 20, 2020, 08:44 PM
Auto Remarketing Canada Staff
Cherokee Media Group is entering Year 5 of the Women & Automotive Canadian Leadership Forum, which takes place June 19 at the Westin Harbour Castle in Toronto. Part of that event is the Women & Automotive: Profiles in Leadership recognition, both ... [Read More]

Toyota, Porsche highlight ALG’s Canadian Residual Value Awards

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Thursday, Jan. 16, 2020, 03:24 PM
Auto Remarketing Canada Staff
Toyota took home six vehicle category wins, the most of any brand, and won top mainstream brand honors in ALG’s 2020 Canadian Residual Value Awards announced this week. Porsche was the overall winner on the premium side. The Residual Value Awards ... [Read More]

CarGurus says Nissan partnership to bring ‘transparent and trusted digital environment’

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Wednesday, Jan. 15, 2020, 06:05 PM
Auto Remarketing Canada staff
Nissan Canada Finance president Alain Ballu says its new partnership with online auto marketplace CarGurus allows Nissan “to further maximize our successful Nissan Certified Pre-Owned program through a transparent and trusted digital environment.” “At Nissan, we are constantly looking for ... [Read More]
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