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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

OCM Auto Financing Group secures $10M in funding to grow footprint

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Monday, Jan. 13, 2020, 05:56 PM
Auto Remarketing Canada Staff
Before 2019 wrapped up, OCM Auto Financing Group gained more funding horsepower to propel its business this year and down the road, too. The Ottawa-based subprime auto lender secured a $10 million credit facility from Toronto-based lender Bridging Finance Inc. ... [Read More]

WGI and Lubrico acquired by iA Financial Group

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Monday, Jan. 13, 2020, 05:54 PM
Auto Remarketing Canada Staff
The opening days of 2020 have been eventful for iA Financial Corp. Inc., the holding company of iA Financial Group. The company announced on Friday that it acquired three companies specializing in vehicle warranties in Canada: WGI Service Plan Division ... [Read More]

Canada shows CPO strength in 2019

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Monday, Jan. 13, 2020, 05:22 PM
Joe Overby, Senior Editor
Based on reports shared by automakers with Auto Remarketing Canada, 2019 was another strong year for the certified pre-owned vehicle market in Canada, with multiple OEMs reporting sales records.  For example, Mercedes-Benz had its best-ever year for CPO sales, moving ... [Read More]

Top searched vehicles list: Renewed preference for pickup trucks

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Wednesday, Jan. 8, 2020, 09:04 PM
Auto Remarketing Canada staff
For the fifth consecutive year, the Ford-F-150 is the top-searched vehicle on autoTRADER.ca. And according to 2019 data that autoTRADER.ca recently released from its annual Top Searched Vehicles list, another truck moved into the list’s top 10 in 2019 – ... [Read More]

Canadian Black Book promotes Biswah to VP of sales

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Tuesday, Jan. 7, 2020, 08:05 PM
Auto Remarketing Staff
As new vice president of sales for Canadian Black Book, Yolanda Biswah will have leadership responsibility for all Canadian licensing of data-related products. Biswah started with Canadian Black Book in 2015. She previously served as director of sales and customer ... [Read More]

Canadian government uses Amazon’s Alexa to enhance consumer vehicle recall knowledge

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Thursday, Jan. 2, 2020, 03:38 PM
Sarah Rubenoff, Correspondent
Late this summer, Transport Canada announced it was utilizing Amazon’s Alexa for a safety-based service that engages the Amazon tool in a new way — making sure consumers stay up to date on the latest vehicle recalls that impact their ... [Read More]

SiriusXM amps up its presence with new managers, events

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Monday, Dec. 16, 2019, 04:53 PM
Auto Remarketing Canada staff
A sponsored concert featuring Canadian rock band Platinum Blonde and a live broadcast event at the 2019 Tim Hortons NHL Heritage Classic Viewing Party in Saskatchewan in October are among recent events SiriusXM has sponsored as part of its “more ... [Read More]

New OpenRoad board members include former Toyota manufacturing leader

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Friday, Dec. 13, 2019, 08:19 PM
Auto Remarketing Canada staff
OpenRoad Auto Group has added two “seasoned veterans within their respective industries” to its board of directors, one a former chair and president of Toyota Motor Manufacturing Canada. OpenRoad Auto Group chief executive officer Christian Chia said in a news ... [Read More]

‘Airbnb of classic cars’ available to Canadian U.S. visitors

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Wednesday, Dec. 11, 2019, 08:54 PM
Auto Remarketing Canada staff
Hagerty describes itself as a membership, insurance and media organization for enthusiast vehicles and owners. In 2017, the company launched DriveShare, which it says is a peer-to-peer car-sharing service that allows people “the chance to drive cool and classic cars ... [Read More]

Good and bad news for dealers: The empowered consumer

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Wednesday, Dec. 11, 2019, 07:45 PM
Daryl Lubinsky, Correspondent
Many Canadian auto dealers are concerned about consumers becoming armed with more information, according to a report from Kijiji Autos. For dealers, are better-informed consumers good or bad for business? The answer could be both. The knowledgeable-consumer trend could have ... [Read More]
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