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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Bridgecrest rolls out GoFi to create digital-first platform

AI like image
Monday, Sep. 5, 2022, 04:02 PM
Auto Fin Journal Staff
Just before Labor Day weekend, Bridgecrest, one of the country’s leading digital financial services providers, announced the launch of its newest affiliate, GoFi, an artificial intelligence-enabled, digital-first financing platform. Leveraging Bridgecrest’s robust auto financing experience, GoFi is focused on offering ... [Read More]

Bank survey: 45% of institutions rely on outdated technology

Bank Director screen shot for web
Wednesday, Aug. 31, 2022, 04:17 PM
Auto Fin Journal Staff
Bank Director’s 2022 Technology Survey, sponsored by CDW, delved into the technology concerns and challenges bank senior executives and board members face, and where they’ve been investing their resources. And survey results showed that competitive pressures continue to alter the ... [Read More]

Point Predictive highlights capability of BorrowerCheck for dealers

borrower check for web
Wednesday, Aug. 31, 2022, 04:15 PM
Auto Fin Journal Staff
This week, Point Predictive launched the company’s first solution designed specifically for dealerships. The company that provides artificial intelligence solutions to spot fraud and other issues that might derail auto financing highlighted that BorrowerCheck can enable dealers to recognize consumers ... [Read More]

CarSaver lands relationship with large NY-based credit union

PassTime & ABCoA integrate Encore into Deal Pack
Friday, Aug. 26, 2022, 03:46 PM
Auto Fin Journal Staff
CarSaver made another inroad into the credit union market this week, landing a relationship with one of the largest credit unions in the United States that has $8.8 billion in assets and more than 420,000 members. CarSaver announced the latest ... [Read More]

2 second-quarter leasing data lists compiled by Experian

car leasing
Friday, Aug. 26, 2022, 03:45 PM
Auto Fin Journal Staff
Likely curtailed by the lack of inventory and escalating prices, Experian reported this week that leasing decreased to 19.65% of new vehicles delivered during the second quarter, down from 27.82% in Q2 of last year. Despite the overall softening, Experian’s ... [Read More]

Auto Approve gains new president & Chicago office space

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Wednesday, Aug. 24, 2022, 04:02 PM
Auto Fin Journal Staff
Auto Approve added to its management team and its offices in the Windy City on Wednesday. The fintech innovator specializing in automotive refinancing announced it has appointed veteran automotive industry executive Jordan Batt as its president. Auto Approve also announced ... [Read More]

Toco Warranty offers vehicle coverage plan for employers to offer as workplace benefit

auto tech 85319167
Wednesday, Aug. 24, 2022, 04:01 PM
Auto Fin Journal Staff
Now companies can offer their employees insurance coverages for their personal health and car. This week, vehicle service contracts provider Toco Warranty rolled out plans directly to employers as an employee workplace benefit, in addition to their direct-to-consumer line. Toco ... [Read More]

NAC rolls out VSC exclusively for EVs

EV charging 750610873
Wednesday, Aug. 24, 2022, 03:59 PM
Auto Fin Journal Staff
Growing adoption of EVs means more of those vehicles likely are flowing through your finance office. This week, National Auto Care announced the launch a vehicle service agreement, lifetime limited warranty and lifetime battery limited warranty, all developed exclusively for ... [Read More]

Digital Matrix Systems reaches 40 years in business

Analytics magnifying glass_313786052
Wednesday, Aug. 24, 2022, 03:58 PM
Auto Fin Journal Staff
In 1982, Michael Jackson’s album, “Thriller,” was released and Digital Matrix Systems (DMS) opened for business. This week, the risk management solution provider announced its 40th anniversary as a provider of data-driven solutions to leading financial institutions and insurance companies. ... [Read More]

New FrogData tool built for data-driven decision making within everyday business operations

cloud computing
Wednesday, Aug. 24, 2022, 03:56 PM
Auto Fin Journal Staff
FrogData announced its new product this week during the Gartner Data & Analytics Summit 2022. The company launched FrogData Decision Analytics Platform (FDAP), which is designed to be an affordable, data-to-decisions analytics platform for use across large and mid-sized companies. ... [Read More]
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