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This Month's Focus

Artificial Intelligence
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Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
Dealers look to AI for customer experience boost
Monday, May. 18, 2026, 10:10 AM
Sam D’Arc doesn’t remember what his query was when he first used ChatGPT, but the response was fast and accurate. “It caused a little bit of awe and surprise in how well it extracted information into the answer to the ... Read More
Explaining lead deterioration & performance-based marketing for dealerships
Tuesday, May. 19, 2026, 02:02 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AutoWeb / UsedCars.com president and COO Dan Ingle tackled ... Listen Here
Navigating used-car inventory management with John Ellis of Agile Auto
Tuesday, May. 19, 2026, 01:58 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. Agile Auto founder and CEO John Ellis acknowledged inventory ... Listen Here
Flipping EV battery risk into faster sales
Monday, May. 18, 2026, 07:49 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AVILOO chief executive officer Brett Lippel focused on what ... Listen Here

May Bankruptcy Filings Drop by Double Digits

gavel 4
Thursday, Jun. 5, 2014, 04:04 PM
BHPH Report Staff
Continuing an overall trend described by American Bankruptcy Institute leadership as a “nose dive,” total bankruptcy filings in May in the United States decreased 11 percent year-over-year. According to data provided by Epiq Systems, bankruptcy filings totaled 85,664 in May, ... [Read More]

Finance Express Launches Shop Management Integration to Boost DMS

mechanic 2_4
Thursday, May. 22, 2014, 07:05 AM
BHPH Report Staff
As a part of the company’s presence at the National Alliance of Buy-Here, Pay-Here Dealers National Conference this week, dealer management software solutions provider Finance Express introduced FEX SM. Executives described the solution as an exciting shop management platform that ... [Read More]

Spireon Now Offers 99.9-Percent Performance Guarantee

row of cars 4_3
Wednesday, May. 21, 2014, 05:37 AM
BHPH Report Staff
Along with enhanced telematics capabilities on the Sprint CDMA wireless network, Spireon opened the National Alliance of Buy-Here, Pay-Here Dealers National Conference on Tuesday by making a guarantee that the company believes is first in the GPS tracking provider space. ... [Read More]

NC Operation Requests Permission Before Releasing Payoff Amounts

sales agreement 3_8
Tuesday, May. 20, 2014, 05:34 AM
Nick Zulovich, Editor
It’s not yet a compliance mandate issued by a state or federal regulator, but EZWay Auto Sales doesn’t immediately release the payoff amount left on a contract when a customer chooses to trade and make a purchase at another store. ... [Read More]

PassTime, Hudson Cook To Offer Free Seminar During NABD Events

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Tuesday, May. 20, 2014, 04:47 AM
Nick Zulovich, Editor
Maintaining the collection of regular payments is one of the most important segments of the buy-here, pay-here business. Officials from PassTime and Hudson Cook want BHPH operators to consider two questions when they're evaluating technology to enhance their collection efforts. ... [Read More]

New AutoTrader.com BHPH Buyer Study Sheds More Light On Typical Customer Profile

buying car 4_2
Tuesday, May. 20, 2014, 04:43 AM
BHPH Report Staff
The National Alliance of Buy-Here, Pay-Here Dealers and AutoTrader.com teamed up to conduct a groundbreaking study to define the consumer profile of the average BHPH customer and to understand the unique shopping needs of this customer segment. The two-part study ... [Read More]

Common Sense Marketing Aims Directly At BHPH Customers

couple driving 1_1
Tuesday, May. 20, 2014, 04:39 AM
Denny Long, Credit Mail Experts
You must understand your audience in order to do a great job at marketing your product. If you sell pizza, understanding and targeting your market is pretty easy. Statistics show that 93 percent of Americans eat pizza at least once ... [Read More]

I See You’re Back in Vegas … Why?

wynn pic for gene for web
Tuesday, May. 20, 2014, 04:29 AM
Gene Daughtry, PLS Financial
Why did you come to Vegas this year? Yes, there is a conference for our industry, and all the major players are here. Many of the best buy-here, pay-here dealers, and other operators who want to be the best, are ... [Read More]

Tips On When To Upgrade To A Better Employee

don column pic for web
Tuesday, May. 20, 2014, 04:25 AM
Don Jasensky, Automotive Personnel
A decision that every leader has to make is when to upgrade to a better employee. This is always a difficult decision because it means that an employee will likely be terminated or demoted. However, a leader has to see ... [Read More]

AutoTrader.com Unveils Details Of BHPH Center

BHPH Center for web
Tuesday, May. 20, 2014, 04:20 AM
Nick Zulovich, Editor
AutoTrader.com executive vice president and chief operating officer Alan Smith boiled down the site's primary objective as being the online catalyst to bring vehicle shoppers and dealers together. The company is sharpening that strategy to cater to the buy-here, pay-here ... [Read More]

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