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This Month's Focus

Turbocharged Finance
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Pete MacInnis for web eLEND Solutions survey to gather information going into Used Car Week
Pete MacInnis, eLEND Solutions CEO and founder, is doing plenty of homework before his appearance at Used Car Week, which begins on Nov. 16 in San Diego. MacInnis is generating real-world data for his presentation titled, “Can Machine Learning Fix ... Read More
3 primary capabilities of PayNearMe’s AI Servicing and Collections Agent
Almost a month ago, PayNearMe acquired the technology assets and hired the key employees of Marr Labs in a move described as one that will “help shape the future of payments.” The next development in that future involving artificial intelligence ... Read More
Fueled by more than $100M in strategic financing, MCO names new president
MyComplianceOffice (MCO) appointed John Schobel as president on Tuesday, as the provider of compliance management software for the financial services industry looks to continue its growth trajectory following the securing of more than $100 million in financing. MCO now serves ... Read More
Jeremy Louisos of Preowned Auto Logistics Returns to Show
Our “PAL” Jeremy Louisos of Preowned Auto Logistics is back on the show for a wide-ranging conversation about his work on remarketing industry committees and conferences, top issues and hot topics in auto transport and much more. The interview is ... Listen Here
SPONSORED EPISODE: Rethinking vehicle-protection plans for today’s wide inventory mix with GWC Warranty
Used-car inventory on dealer lots nowadays can range from older, higher-mileage vehicles to EVs, lifted trucks, and modified vehicles. The result is dealers are also having to change the vehicle-protection conversations with customers. In this special sponsored episode of the ... Listen Here
Recapping credit scores & other trends in auto finance with Shams Blanc of FICO
Shams Blanc, head of auto scores at FICO, made another appearance on the Auto Remarketing Podcast to elaborate more about the fall edition of the FICO Score Credit Insights report. Along with recapping what’s going on in auto finance, Blanc ... Listen Here

Do Online Reviews From Customers Really Matter In BHPH?

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Kenny Atcheson, Dealer Profit Pros
When asked about online reviews, buy-here, pay-here dealers typically offer one of these six responses. Here they are in random order: 1. Our customers don’t read online reviews. 2. There is nothing we can do about it because the BHPH ... [Read More]

Car-Mart Sacrifices Some Q4 Sales To Get Higher Downs

Car-Mart pic for Web
Nick Zulovich, Editor
America’s Car-Mart president and chief executive officer William “Hank” Henderson cheered one specific financial metric after the buy-here, pay-here dealership chain wrapped up its 2014 fiscal year on April 30. And Henderson did so even though the way Car-Mart reached ... [Read More]

Key Takeaways From NABD’s Buy-Here, Pay-Here Week

photo for Ken's BHPH commentary
Ken Shilson, NABD and Subprime Analytics
The National Alliance of Buy- Here, Pay-Here Dealers (NABD) recently completed two BHPH training conferences which were held at the Wynn Las Vegas on May 18 through 22. These two conferences included more than 100 speakers and approximately 1,700 attendees ... [Read More]

CFPB Interest In BHPH Dealers Growing Steadily

capitol hill for spn story
Nick Zulovich, Editor
Maybe you heard it spoken in a 20 group meeting or around the lunch table at the auction. There's one buy-here, pay-here operator telling another, "I'm not worried about the CFPB. I'm just a small guy with 20 cars on ... [Read More]

Hall Of Fame Inductee Codding Describes Impact Of BHPH

Julian Codding -- NABD Hall of Fame for BHPH
Nick Zulovich, Editor
The newest member of the Buy-Here, Pay-Here Hall of Fame explained the impact BHPH operators have by sharing the story about a vehicle delivery that wasn’t even a special finance deal. In fact, the delivery was for a $400,000 vehicle ... [Read More]

May Bankruptcy Filings Drop by Double Digits

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BHPH Report Staff
Continuing an overall trend described by American Bankruptcy Institute leadership as a “nose dive,” total bankruptcy filings in May in the United States decreased 11 percent year-over-year. According to data provided by Epiq Systems, bankruptcy filings totaled 85,664 in May, ... [Read More]

Finance Express Launches Shop Management Integration to Boost DMS

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BHPH Report Staff
As a part of the company’s presence at the National Alliance of Buy-Here, Pay-Here Dealers National Conference this week, dealer management software solutions provider Finance Express introduced FEX SM. Executives described the solution as an exciting shop management platform that ... [Read More]

Spireon Now Offers 99.9-Percent Performance Guarantee

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BHPH Report Staff
Along with enhanced telematics capabilities on the Sprint CDMA wireless network, Spireon opened the National Alliance of Buy-Here, Pay-Here Dealers National Conference on Tuesday by making a guarantee that the company believes is first in the GPS tracking provider space. ... [Read More]

NC Operation Requests Permission Before Releasing Payoff Amounts

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Nick Zulovich, Editor
It’s not yet a compliance mandate issued by a state or federal regulator, but EZWay Auto Sales doesn’t immediately release the payoff amount left on a contract when a customer chooses to trade and make a purchase at another store. ... [Read More]

PassTime, Hudson Cook To Offer Free Seminar During NABD Events

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Nick Zulovich, Editor
Maintaining the collection of regular payments is one of the most important segments of the buy-here, pay-here business. Officials from PassTime and Hudson Cook want BHPH operators to consider two questions when they're evaluating technology to enhance their collection efforts. ... [Read More]

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