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This Month's Focus

Artificial Intelligence
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Urban Science survey: Dealers confident in sales process, wary of AI for lead follow-ups
Friday, May. 15, 2026, 11:48 AM
The sixth annual automotive research study by Urban Science in collaboration with The Harris Poll highlighted that nine in 10 U.S. car buyers said a traditional dealership is their top choice for purchasing a vehicle. Now let’s delve deeper into ... Read More
Bain Survey: Few Companies Ready for Sustainability Rules (24%) Building on three-year partnership, Bain invests in OpenAI Deployment Company
Wednesday, May. 13, 2026, 12:13 PM
Bain & Company today announced an investment in the Deployment Company, a new venture launched by OpenAI with 19 global partners. According to a news release, the OpenAI Deployment Company is built to help businesses deploy artificial intelligence across their ... Read More
EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

Advice With Windows XP Support Coming To An End In April

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Wednesday, Mar. 5, 2014, 07:37 PM
Chris Jackson, Auto Search Technologies
Microsoft Windows XP is a PC based OS (operating system) which first appeared in October of 2001 as the highly anticipated upgrade from the MS-DOS based Windows 98. The newly redesigned look and feel of Windows XP was centered on ... [Read More]

Spireon Achieves New Revenue Record

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Wednesday, Mar. 5, 2014, 07:35 PM
BHPH Report Staff
Spireon highlighted that its automotive solutions group reached $102 million in revenue for 2013 and now is actively deployed in 1.5 million vehicles within the automotive finance industry, including a wide array of buy-here, pay-here dealers. Spireon also announced that ... [Read More]

FEX DMS Highlights Major Enhancements To FEX EPS Pay Portal

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Wednesday, Mar. 5, 2014, 07:33 PM
BHPH Report Staff
FEX DMS recently launched major enhancements to its electronic payment service to help buy-here pay-here dealers who use the FEX EPS solution. FEX DMS chief technology officer Jeff McCurry highlighted the new enhancements are designed to revolutionize the way FEX ... [Read More]

Learn From Your Year-End Losses, Don’t Repeat Them

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Wednesday, Mar. 5, 2014, 07:04 PM
Ken Shilson
With 2013 in the rear view mirror, many buy-here, pay-here operators will evaluate last year’s performance by reviewing sales figures and the “bottom line” of their year end financial statements. Although I acknowledge that these are typical performance barometers operators ... [Read More]

Daughtry: Considering BHPH? Here Is A Starting Point Or Two

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Wednesday, Mar. 5, 2014, 06:57 PM
Gene Daughtry
Have you considered buy-here, pay-here? This is a good time to make the move. If you have and wondered where to start, here is a ‘beginning’ you can use to get moving in the right direction. There are many things ... [Read More]

Car-Mart Aiming To Get Customers ‘Over The Finish Line’

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Wednesday, Mar. 5, 2014, 06:50 PM
Nick Zulovich, Editor
Like many buy here, pay-here dealers, BHPH chain America’s Car-Mart has seen some of its better customers being wooed away by the possibility of getting a newer, lower-mileage vehicle at another dealership because finance companies are willing to take on ... [Read More]

Ignoring Form 1099-C Filing Can Become Costly

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Wednesday, Mar. 5, 2014, 05:22 PM
Nick Zulovich, Editor
You probably have heard that running cocktail hour joke about the two sure things in life — death and taxes. Well that chuckle starter came up again during the BHPH Report’s conversation with McGladrey’s Scott Ruby when he discussed how ... [Read More]

Importance Of Creating & Maintaining Business Plan

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Wednesday, Mar. 5, 2014, 05:16 PM
Nick Zulovich, Editor
The buy-here, pay-here operation Dustin Kerr started to oversee for owner Bill Powell 10 years ago followed a pattern many dealers might recognize. The BHPH store started as an off -shoot of a Chrysler franchised dealership — a place where ... [Read More]

2013 Is In The Rearview Mirror So What’s Ahead?

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Friday, Feb. 28, 2014, 09:43 PM
Ken Shilson, NABD
Although the year-end financial results for buy-here, pay-here operators are still being compiled and individual results will vary, members of the National Alliance of Buy-Here, Pay-Here Dealers I surveyed about 2013 performance indicated the following: 1. Increased Competition Unit sales ... [Read More]

Department Of Justice Sues Two North Carolina BHPH Dealers

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Friday, Feb. 28, 2014, 09:37 PM
Nick Zulovich, Editor
A host of high level law enforcement agencies that can target a dealership in the Tar Heel State are suing operators who have been in business in North Carolina's largest city for more than 15 years. Earlier this month, the ... [Read More]

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