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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

Byrider honors top franchise dealers for 2023

Byrider honors top franchise dealers for 2023
Thursday, Dec. 7, 2023, 10:38 AM
BHPH Report Staff
Byrider honored more than a dozen different operators when the buy-here, pay-here dealership chain presented annual awards to its franchise body during the company’s annual convention in Marco Island, Fla., last month. Byrider chief executive officer Craig Peters said, “These ... [Read More]

6 enhancements of cyclCRM from ABCoA

6 enhancements of cyclCRM from ABCoA
Tuesday, Dec. 5, 2023, 11:32 AM
BHPH Report Staff
Advanced Business Computers of America (ABCoA) unveiled six enhancements for cyclCRM, the technology company’s fully integrated customer relationship management (CRM) and loan origination software (LOS) with an instant funding portal (Capsa) that initially launched nearly 10 years ago. ABCoA highlighted ... [Read More]

Car-Mart expands via acquisition, reports fiscal Q2 performance

Car-Mart expands via acquisition, reports fiscal Q2 performance
Tuesday, Dec. 5, 2023, 11:31 AM
BHPH Report Staff
Just before revealing financial results from the second quarter of its 2024 fiscal year, America’s Car-Mart entered into a definitive agreement to purchase the ongoing dealership assets of Allied Union Group, an Arkansas corporation doing business as Central Auto Sales. ... [Read More]

Clearsurance.com research uncovers cheapest insurance options

line-cars-2
Thursday, Nov. 30, 2023, 10:17 AM
BHPH Report Staff
Buy-here, pay-here dealers often want to know two pieces of information about customers in their portfolio. Are they current on their monthly payments, and do they have valid car insurance? If your dealership customers need to find a more affordable ... [Read More]

PODCAST: More road adventures & dealer anecdotes with Gene Daughtry

Podcast
Wednesday, Nov. 22, 2023, 10:34 AM
BHPH Report Staff
This year’s travels for dealer road warrior Gene Daughtry took him to Used Car Week, and the senior consultant for Auto Master Systems made another visit for the Auto Remarketing Podcast. Daughtry shared more anecdotes from his conversations with dealerships ... [Read More]

COMMENTARY: Thanksgiving reflection & being grateful for wise choices

Thanksgiving: Gratitude & Wise Choices (Commentary)
Tuesday, Nov. 21, 2023, 11:03 AM
Richard Hudson, Ignite Consulting Partners
In our industry, we encounter situations like repos and collections calls that can bring us more heartburn than a turkey dinner. With Thanksgiving just around the corner, we thought it would be good to approach this week’s topic with reflection ... [Read More]

PassTime releases next generation Encore GPS device

PassTime releases next generation Encore GPS device
Tuesday, Nov. 21, 2023, 10:30 AM
BHPH Report Staff
This week, PassTime announced the launch of Encore 4, the newest version of the asset tracking solutions provider’s Encore platform. Now on its fourth generation, PassTime said Encore 4 marks one of the most substantial updates to the platform since ... [Read More]

BHPH United welcomes Auto Master Systems as newest partner

handshake
Thursday, Nov. 16, 2023, 07:48 AM
BHPH Report Staff
Last week, BHPH United reinforced its stable of partners. The national organization dedicated to providing education and training of buy-here, pay-here dealers added Auto Master Systems (AMS) as a new partner. AMS comes as a replacement for Berkshire Risk Services, ... [Read More]

PODCAST: Tax Max president and chief executive officer Bill Neylan

Podcast
Tuesday, Nov. 14, 2023, 11:11 AM
BHPH Report Staff
Thanksgiving might be about a week away. But instead of turkey and all the trimmings, Tax Max president and chief executive officer Bill Neylan is already thinking about how refunds can set the table for a tasty way for independent ... [Read More]

Bankruptcy filing increases reach 15 consecutive months

bankruptcy 2
Thursday, Nov. 2, 2023, 11:48 AM
BHPH Report Staff
What some experts might consider to be what the federal government has given and taken away during the past three years is manifesting itself significantly in the bankruptcy space. Epiq Bankruptcy and the American Bankruptcy Institute (ABI) spotted six double-digit ... [Read More]

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