Profit-Building Service & Recon Tips

Thursday, June 27 2:00 p.m. Eastern

In Buy Here, Pay Here, taking care of your vehicles is a fact of life, but your BHPH service operation doesn’t have to be a cost center – it can produce consistent profits if you have a well-thought-out service and reconditioning plan. In this 60-minute presentation, NCM Associates Buy Here, Pay Here specialist Gene Daughtry will explain the different BHPH business models and the levels of reconditioning associated with each.

He’ll “talk shop” about his own BHPH service and reconditioning operations and how his service department consistently made a profit. Finally, learn about service contracts and reinsurance and the role they can play in your entire BHPH operation, from marketing and customer satisfaction to the collection department and repeat and referral business. There will be plenty of time for questions so have them ready and let’s talk about BHPH, reconditioning and service department profitability.



Gene Daughtry
NCM Associates