How agentic AI is impacting collections

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Jun 11, 2018

How Service Department is Key to Profitable Growth for Car Dealers

Jim Roche of Xtime discusses his debut book, "Fast Lane: How to Accelerate Service Loyalty…

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Jun 4, 2018

Melinda Zabritski of Experian

What might the auto finance landscape look like this year? What are the key metrics…

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May 31, 2018

Identifying the “Unknown Shopper” on Your Website

When it comes to providing information, today's consumer is "more savvy" and "more private," leading…

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May 23, 2018

How Blockchain Could Apply to Car Dealers

How can blockchain technology apply to car dealers, and how might they use it on…

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May 22, 2018

Sniffing Out a Good Retail Experience

Ever have an emotional connection to an experience because of what you see, smell, taste,…

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May 16, 2018

How Baseball Stats Apply to Used Cars

What does batting average in baseball have to do with metrics in the used-car market?…

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May 10, 2018

Lance Schafer of LotLinx

Lance Schafer, general manager of product and technology at LotLinx, talks about the the role…

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May 8, 2018

Tim Russi of Ally Financial

In mid-April, it was announced that Tim Russi, the longtime leader of auto finance at…