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Napleton’s customer experience success story

In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer…

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Jan 26, 2026

Fact or fiction — The truth behind EVs

Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025…

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Jan 26, 2026

What’s on Tapp with America’s Group CEO

America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a…

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Jan 26, 2026

Looking at the possibility of 3 million repossessions annually through the recovery lens

Cortney Osborne, who serves as chief operating officer of MVTRAC and chief revenue officer of…

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Jan 22, 2026

ACI Transport’s Aaron Freedman talks transparency, fraud prevention in auto logistics industry

When Aaron Freedman launched his logistics brokerage, he and his partner named it for the…

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Jan 22, 2026

Wisdom from 2025 Women in Retail honorees

The car business is both challenging and rewarding. To help anyone trying to move metal…

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Jan 22, 2026

A blueprint for auto lenders to maximize collateral recovery

There’s a growing possibility the vehicle serving as the collateral for the contract you just…

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Jan 21, 2026

Repo Roundtable gives agents opportunity to educate lenders

In another session during Used Car Week 2025 that filled a room to near capacity,…