Auto/Mate says three out of 100 service customers on average will take advantage of a vehicle upgrade opportunity. The company says technology product Servisell helps salespeople initiate conversations with service customers while they are still in-house and to show customers the benefits of upgrading to a new vehicle, such as lower maintenance costs.

On Monday, Auto/Mate said it completed all dealership management system integrations with Servisell. Auto/Mate said sales managers using Auto/Mate’s DMS to monitor recently opened repair orders can view real-time data that Servisell obtains and displays.

That data includes instant Quickscreen credit on the customer and NADA Trade Data on the vehicle.

Auto/Mate describes Servisell as technology product that “helps auto dealers sell more new vehicles and take more trades out of their service drives.”

“Servisell has a unique technology that combs through customer and vehicle data, then presents the information real-time and in a format that sales employees can easily understand and take action upon,” Auto/Mate president and chief executive officer Mike Esposito said in a news release.  

Open/Mate is Auto/Mate’s integration program that is based on open standards that the company says helps third-party vendors integrate with the DMS.

Auto/Mate says that its Service Merchandising module offers various tools to help auto dealers increase service volume while tracking and managing all aspects of service operations.

Servisell president Willard Stawski II described a cost-effective process of integrating with Auto/Mate’s Service Merchandising module.

“We appreciate Auto/Mate’s support of open standards integration so that dealers have more vendor choices at affordable prices,” Stawski said.