With Lithia Motors president and chief executive officer Bryan DeBoer saying the awards “are evidence of the highest level of performance and customer satisfaction,” DealerRater has awarded its 2020 Dealer of the Year award to 28 Lithia Motors stores.
The awards recognize the honorees as the top dealership for their brand in their respective states.
In addition, 45 Lithia stores won the 2020 DealerRater Consumer Satisfaction Award, as well.
That award goes to the top 10% of U.S. new-car dealers, based on their average consumer rating and the total number of written reviews in 2019 about the dealership. The awards protake the following factors into consideration: consumer reviews on customer service, quality of work, friendliness, pricing and overall experience.
“Congratulations to our stores who won these important awards,” DeBoer said.
He continued, “These stores epitomize our core value to earn customers for life by providing modern experiences that are affordable, transparent and convenient.”
For a list of the full DealerRater award winners, visit https://www.dealerrater.com/dealers/awards/winners/doty.