IAA president & CEO John Kett

We connect with IAA president and chief executive officer John Kett, who talks about the CEO Action for Diversity and Inclusion pledge he signed. He…
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321 Ignition CEO Lyamen Savy

Lyamen Savy, who is the founder and chief executive officer of 321 Ignition, joins the show to discuss why "mobile-first" dealership websites could be the…
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Grappling with the potential for ‘digital discrimination’

Researchers are beginning to examine the possibility of “digital discrimination” in light of some much commerce is happening online and through mobile technologies. Previous Used…
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Hendrick Brings Warranty Program to Other Dealer Groups

Hendrick Automotive Group is taking its Hendrick Autoguard vehicle protection and maintenance service program and extending it to other dealer groups through a new affiliate…
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Has the Auto Industry Become More Diverse & Inclusive?

Laurie Halter, owner of the Charisma! auto industry public relations firm and host of the "Carearing" podcast, and Cherokee Media Group director of meetings &…
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Rusty West of Market Scan

Market Scan co-founder and president Rusty West joins the show to discuss why the puzzle pieces are in place for digital retailing in 2021. Plus,…
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Black Widow CEO Jason Hauk

If you were at Used Car Week 2019, you may have noticed the massive, spider-like contraption at one corner of the expo hall. But that…
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Another look at how the pandemic boosted digital retailing

Pete MacInnis came back for another podcast episode to recap not only what dealerships have learned about digital retailing because of the pandemic, but also…
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20 group meetings during the pandemic

Just like the dealers he serves, Brent Carmichael found ways to adapt. The 20 group moderator, consultant and instructor with NCM Associates joined the podcast…
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Agora Data’s Steve Burke on credit availability

Agora Data chief executive officer Steve Burke returned for another podcast appearance to discuss two of his passions: buy-here, pay-here dealerships and helping them get…
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