EVs: Remarketing, Pandemic Impact & Infrastructure

Lea Malloy, head of research and development, Cox Automotive Mobility, is the author of a whitepaper on "COVID-19 Recovery: Speed Bump or Accelerant for the…
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Steve Jordan & John Hammer of KAR Global

John Hammer, who is chief commercial officer of KAR Global and president of ADESA, and Steve Jordan, who is KAR's executive vice president of dealer…
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Alternative Ways to Source Used Cars

Used-car inventory can be scarce for car dealers these days. PureCars chief executive officer Jeremy Anspach joins the show to discuss alternative routes dealers are…
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What dealerships and finance companies need from each other in a COVID-19 world

The interaction with dealerships and finance companies is likely intense as ever, especially considering how much happens online nowadays because of the coronavirus pandemic. How…
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Handling potential swell in bankruptcies

While bankruptcy filings have either remained stable or even below year-ago reading so far during turbulent 2020, experts caution that filings could increase as financial…
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The Omnichannel Approach at Discount Tire

Mike Bolland, director of omnichannel customer insights and experience at Discount Tire, discusses the "touch-less experience" the company has adopted in response to COVID-19 and…
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Roadster’s Andy Moss & Michelle Denogean

Roadster chief executive officer Andy Moss and chief marketing officer Michelle Denogean join the show to discuss the upgrades to its digital retailing platform, creating…
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Payment options paramount during a pandemic

REPAY chief revenue officer Susan Perlmutter explained how collections departments likely are doing even more hand-holding as this turbulent year continues. During this episode of…
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Best practices when dealers send text messages

As dealers might already know, TCPA is the acronym for the federal regulatory rule officially known as the Telephone Consumer Protection Act. The acronym also…
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Technology making your customers safer behind the wheel

Late-model vehicles that go through auction lanes and dealership service drives oftentimes have incredible safety features such as blind-spot monitoring, backup cameras and adaptive cruise…
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