ARA on ‘Nightmare’ Facing Repo Agents During COVID-19

Two leaders from the American Recovery Association described the “nightmare” the coronavirus pandemic has created for the repossession industry.
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Assurant on the Evolution of F&I Manager Education

Dave Worrall, the senior director of global training and development at Assurant Global Automotive recently discussed how automotive education is changing and how dealerships can…
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Why CPO could emerge as ‘winner’ after COVID-19

Jasen Rice, founder of Lotpop, says there is potential for the certified pre-owned market to emerge from the COVID-19 pandemic as the "winner." But there's…
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LotLinx CEO Len Short

As a whole, the used-car market is struggling. But data from LotLinx shows a silver lining. "Bad news is, sales are down 50% in used…
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Jay Maxwell of Costco Auto Program

Jay Maxwell, general manager of strategic operations of the Costco Auto Program, joins the show to discuss how the program and its partner dealers have…
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Allied Solutions on unusual circumstances created by coronavirus

Anne Holtzman and Suzi Straffon of Allied Solutions returned to the podcast to describe how different their company tasks are nowadays with many collections activities…
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Industry Update from NIADA’s Shaun Petersen

NIADA senior vice president of legal and government affairs Shaun Petersen returned to the podcast, updating senior editor Nick Zulovich about an array of initiatives…
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The New ‘Gold Standard’ of Digital Auto Retail

"The way we are streamlining the process, the way that consumers are shopping and that we are training to shop now, really is going to…
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Curtailing auto-finance fraud during COVID-19

Senior editor Nick Zulovich asked PointPredictive chief fraud strategist Frank McKenna for recommendations for how finance companies can spot potential fraud, especially in light of…
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Domain Name Extensions Specifically for Car Dealers

When it comes to website domain name extensions, we're all aware of ones like dot-com, dot-org, dot-gov and dot-edu that can be applied to various…
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