Steve Kapusta of SmartAuction
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Steve Kapusta of Ally’s SmartAuction joins the show to talk about the platform’s 20th anniversary, its early days and the evolution of the platform and online wholesale at-large.
We delve into what perhaps changed the momentum for online wholesale and the importance of customer service and building trust.
Plus, Kapusta shares the market need that SmartAuction identified to launch the platform in the first place. Additionally, he offers a glimpse into the future of SmartAuction and online wholesale.