This special episode of the Auto Remarketing Podcast was recorded during Used Car Week and features the Women in Collections & Recoveries honorees who were able to make the trip to San Diego in November.
The panel discussion moderated by Belinda Beyer of American Recovery Service features Claudia Plascencia of Resolvion, Bryanna Cox of Asset Resolutions, Danyell Price of Byrider and Raquel Thrist of Stellantis Financial Services.
To listen to the conversation, click on the link available below, or visit the Auto Remarketing Podcast page.
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These women flourish in what might be the most challenging segment of auto finance.
The inaugural class of Women in Collections and Recoveries honorees is presented by American Recovery Service (ARS). The 13 honorees come from both large, nationwide companies and smaller, family businesses. But all provide crucial services and support to make the entire industry function.
The group also will be highlighted during Used Car Week, which begins on Nov. 14 in San Diego.
The honorees include:
—Angelica Aguiar, servicing director, Westlake Financial Services
—Kristina Berrios, repossession team lead, Northwest FCU
—Claudia Cantu, senior director, loan servicing, DriveTime
—Mercedes Cayon, loan resolution supervisor – remarketing, Grow Financial FCU
—Bryanna Cox, vice president, Asset Resolutions
—Stephanie Findley, president, I R Services
—Melissa Green AVP, director of recovery operations, C&F Finance Co.
—Venus Hernandez, assistant collection manager, Credit Security Acceptance Corp.
—Claudia Plascencia, senior vice president, Resolvion
—Danyell Price, regional collections manager, Byrider
—Laurie Straten, senior vice president of servicing, Consumer Portfolio Services
—Raquel Thrist, director of domestic collections, Stellantis Financial Services US
—Tonya Thompson, repossession remarketing manager, Sensible Auto Finance
Learn more about their careers and experiences through the current digital edition of SubPrime Auto Finance News, which is available via this website.
Michael Benoit, Klaus Entenmann, Amy Martin and Jonathan Smoke represent just a sampling of the experts scheduled to appear during the 26th annual Non-Prime Auto Financing Conference hosted by the National Automotive Finance Association beginning on June 1 in Plano, Texas.
From the future of mobility to the current state of the economy, the securitization market and the regulatory landscape, this quartet from Hudson Cook, Deloitte, S&P Global and Cox Automotive, respectively, plus more than two dozen other speakers will be on hand for the event that’s dedicated to firms and other service providers dedicated to operating in the special finance space.
The conference begins with a golf event at The Clubs of Prestonwood – Hills, located just minutes from the conference venue, which is the Renaissance Dallas at Plano Legacy West Hotel.
And the three days of information sharing and industry networking wrap up with what the NAF Association has coined as “Fraud Friday,” which includes several sessions to help dealerships and finance companies curb fraud with useful recommendations and other strategies.
The complete agenda as well as the path to register and secure hotel accommodations can be found via this website.
Industry associations are looking to bring some semblance of normalcy this year.
Within days of the American Recovery Association rescheduling its two largest events to October with the intention of them being in person, the National Automotive Finance Association set dates for the Non-Prime Auto Financing Conference to be a face-to-face event.
The 25th annual conference will take place in Plano, Texas, on Aug. 31 and Sept. 1. The NAF Association is eager to gather again in person, especially with President Biden now in the White House, new leadership set to take over at the Consumer Financial Protection Bureau and the Federal Trade Commission, plus the ongoing impact from the pandemic on finance companies and their customers.
“We never stopped working. We’ve been active in lobbying. We’ve been active in continuing education in compliance, which is more important now than ever,” NAF Association president Joel Kennedy said in a phone conversation with SubPrime Auto Finance News on Wednesday afternoon.
“But at the end of the day, we’re so excited to get all of these market participants back together again live and in person and do so in a safe fashion because I think there is a lot of pent-up desire for people to get back into the conferences,” Kennedy continued.
The last Non-Prime Auto Financing Conference was conducted digitally in November in conjunction with Used Car Week. It’s not the first time Cherokee Media Group and the NAF Association have collaborated as culminating educational segments of the Certified Consumer Credit Compliance Program have previously been held in conjunction with Used Car Week.
Kennedy applauded the teamwork of NAF Association executive director Jack Tracey and Cherokee Media Group president Bill Zadeits for success of last year’s digital conference.
“Their leadership enabled that to happen,” Kennedy said. “Both of them wanted to deliver value to their constituencies. They know they have obligations and there was no ego. We were able to conduct what I feel was a high-quality result. We found a way to find what was a silver lining and deliver value.”
But after conferring with the NAF Association board and other organization members, the group decided that forging ahead with an in-person event would be prudent based on the pace of COVID-19 vaccinations and other factors.
“We can’t think of a better way to celebrate our 25th anniversary than with friends and colleagues in the non-prime auto finance industry,” the NAF Association said in its announcement.
