With the demands on call centers even more intense nowadays, TCN rolled out a platform update this week to help contact centers and collection agencies worldwide, especially as representatives might be working at home. TCN highlighted its platform update with ... [Read More]

Last week, Lobel Financial Corp. finalized a settlement with the Consumer Financial Protection Bureau totaling more than $1.4 million. According to a news release, the bureau found that Lobel engaged in unfair practices with respect to the finance company’s loss ... [Read More]

Protective Life Corp. is pleased with the positive trajectory of Protective Asset Protection, so the company made a move to enlarge its F&I division on Friday through an acquisition. The company, which also is a wholly owned U.S. subsidiary of ... [Read More]

Safe-Guard Products International hired a chief information security officer this week. Taking this position for the provider of third-party private label protection products for the automotive, RV, marine and powersports industries is Michelle Stewart, who brings more than 15 years ... [Read More]

Earlier this month, news arrived that six repossession and recovery agencies serving auto-finance clients in California, Arizona, Nevada, Utah, Colorado and New Mexico were merging to form ART Asset Adjusters. Chief executive officer Dan Johnson joined this podcast episode to ... [Read More]

While credit performance has improved during recent reporting periods, TransUnion is cautious about the sustainability that contract holders can continue to make their monthly auto-finance payments along with other credit obligations. That sentiment stems from findings through its latest consumer survey. ... [Read More]

An executive with professional experience at both a large bank and a captive finance company now is part of the team at PAR North America. On Tuesday, the business unit of KAR Global named Jeff Williams as a regional sales ... [Read More]

Wolters Kluwer Lien Solutions is adding to its trophy case again during what's been a rewarding year so far. The company announced this week that it has won four 2020 International Business Awards , including two Gold-level awards, as part ... [Read More]

S&P Global Ratings reported on Tuesday that contract extensions connected with public auto loan asset-backed securities (ABS) improved at an accelerated rate in July relative to June, representing the third consecutive month of declines. The firm also noted the rates ... [Read More]

This week, Consumer Financial Protection Bureau director Kathleen Kraninger announced the appointment of members to the Consumer Advisory Board (CAB), Community Bank Advisory Council (CBAC), Credit Union Advisory Council (CUAC) and Academic Research Council (ARC). Officials said these experts advise ... [Read More]