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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

7 groups caution lawmakers about possible ramifications of credit reporting prohibition during COVID-19

credit report
Wednesday, Aug. 5, 2020, 03:30 PM
SubPrime Auto Finance News Staff
The coronavirus pandemic certainly has disrupted so many parts of finance-company operations. But a group of seven industry organizations, including the American Financial Services Association, is urging federal lawmakers to make sure the pandemic impact doesn’t spread to one of ... [Read More]

PODCAST: More field stories about collections in COVID-19 world

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Wednesday, Aug. 5, 2020, 03:21 PM
SubPrime Auto Finance News Staff
Payix co-founders Chris Chestnut and Preston Cecil made their debut on the Auto Remarketing Podcast and shared an array of observations and anecdotes from their clients about how finance companies are handling collections during the coronavirus pandemic. Chestnut and Cecil ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
Read More

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
Read More

Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
Read More

Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
Read More

Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

Edmunds, Equifax spot some consistency in latest finance metrics

coronavirus image red and blue
Tuesday, Aug. 4, 2020, 03:14 PM
Nick Zulovich, Senior Editor
How about this for a change in our coronavirus-impacted world? Experts noticed some consistency in the latest auto-finance trends. According to July auto-finance data Edmunds compiled and shared with SubPrime Auto Finance News, metrics such as term and the amount ... [Read More]

Lindsay Automotive unveils F&I tool aimed to improve 6 parts of vehicle delivery

zipdeal for web
Monday, Aug. 3, 2020, 03:36 PM
SubPrime Auto Finance News Staff
Lindsay Automotive launched a post-sale, pre-F&I vehicle delivery system for dealers on Monday that is aimed at six potential friction points that can curtail store revenue and customer satisfaction. Created by dealership owner Steve Lindsay in collaboration with industry veterans Chip King ... [Read More]

CFPB seeks public input to reduce credit discrimination, boost ECOA

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Monday, Aug. 3, 2020, 03:34 PM
SubPrime Auto Finance News Staff
Along with its director giving testimony to both House and Senate committees, last week also included the Consumer Financial Protection Bureau issuing a request for information (RFI) to seek public input on how best to create a regulatory environment that ... [Read More]

GWC Warranty broadens coverage options for older & high-line models

GWC warranty for web
Friday, Jul. 31, 2020, 01:22 PM
SubPrime Auto Finance News Staff
Have a 2001 model that still looks sharp, runs nicely and remains a great option to attach F&I products? Now dealers that use GWC Warranty have that option among a host of other potential ways to generate finance-office revenue. This week, ... [Read More]

Finance companies remain cautious as unemployment keeps growing

chart
Thursday, Jul. 30, 2020, 03:22 PM
Nick Zulovich, Senior Editor
Ally Financial and Santander Consumer USA are just two examples of what Cox Automotive chief economist Jonathan Smoke said finance companies have been doing for the past four months amid the coronavirus pandemic. Smoke said underwriting has tightened since April. Perhaps ... [Read More]

National Auto Care acquires Diversified Management Group

acquisition
Tuesday, Jul. 28, 2020, 08:41 PM
SubPrime Auto Finance News Staff
National Auto Care broadened its F&I portfolio this week. National Auto Care chief executive officer Tony Wanderon and Chris Weber and James Jodison, the principals of Diversified Management Group (DMG), announced that National Auto Care has acquired DMG. DMG is ... [Read More]

From the editor: Recapping 10 years since Dodd-Frank arrived

nzulovich2
Tuesday, Jul. 28, 2020, 08:37 PM
Nick Zulovich, Senior Editor
While it might seem like it’s already been a decade since the coronavirus pandemic started to impact our lives, it’s truly been 10 years since the signing of the Dodd–Frank Wall Street Reform and Consumer Protection Act, which opened the ... [Read More]

TransUnion: Accounts in ‘financial hardship’ level off in June

covid shutterstock_1665677881
Tuesday, Jul. 28, 2020, 02:49 PM
SubPrime Auto Finance News Staff
TransUnion is noticing that credit-performance metrics are starting to change as various actions taken by finance companies because of the coronavirus pandemic begin to run their initial duration. A new TransUnion consumer credit snapshot released last week found the percentage ... [Read More]

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