How collections departments can make contact with customers via phone might be impacted by what the Federal Communications Commission is currently reviewing. The agency’s consumer advisory committee is expected to consider a recommendation from its robocalls working group on blocking unwanted ... [Read More]

While many of the August auto finance metrics Edmunds compiled and shared remained stable on a year-over-year basis, analysts did spot one rise that should be pleasing to finance companies. Edmunds noticed increases in down payments in August for both ... [Read More]

Your thumbprint isn’t just for your iPhone any longer. FIS and Equifax recently teamed up to improve consumer experiences by bringing new levels of convenience and security to consumers challenged with maintaining multiple usernames and passwords to protect themselves from ... [Read More]

This week, alternative credit data provider FactorTrust announced a partnership with predictive analytics and digital decisioning company, Enova Decisions, to integrate FactorTrust’s proprietary data into its Colossus digital decisioning platform. Executives highlighted the integration will strengthen Enova Decisions’ platform with ... [Read More]

A recent survey of dealers showed how some operators are struggling to understand the complexities of F&I programs, resulting in limited penetration during vehicle deliveries. Protective Asset Protection, which operates dealer-owned warranty programs (DOWC) and other F&I products for dealers, ... [Read More]

In a move similar to the one made by the captive for Toyota and Lexus, Hyundai Capital America, which does business as Hyundai Motor Finance, Genesis Finance and Kia Motors Finance, has announced that it is offering payment relief solutions to ... [Read More]

Ford Motor Credit and ZestFinance recently announced the results of a study that measured the effectiveness of machine learning to better predict risk in auto financing and potentially expand auto financing for millennials and other Americans with limited credit histories. ... [Read More]

The chairman of the House Financial Services Committee wants a definitive answer to a question that both he and Consumer Bankers Association president and chief executive officer Richard Hunt have been asking for some time: Is Consumer Financial Protection Bureau ... [Read More]

As Texas continues to contend with the ongoing torrential rain and flooding, state and federal financial regulatory agencies along with finance providers are taking steps to offer assistance to customers who have been impacted. Officials from the Office of the Comptroller ... [Read More]

The parade of high-level executive leadership changes at Santander Consumer USA continued on Monday with the resignation of Jason Kulas as president and chief executive officer, effective immediately. According to a news release, succeeding Kulas — who had held the ... [Read More]