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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Hensarling’s 7-part plan to replace Dodd-Frank

Jeb Hensarling at Dallas event for SPN
Tuesday, Jun. 7, 2016, 03:26 PM
SubPrime Auto Finance News Staff
Receiving immediate support from organizations such as the Consumer Bankers Association and the American Bankers Association, Rep. Jeb Hensarling, the Texas Republican who also is the U.S. House Financial Services Committee chairman, has a plan he described as a way ... [Read More]

The opportunity banks & credit unions have in non-prime

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Monday, Jun. 6, 2016, 04:02 PM
Nick Zulovich, Senior Editor
Commercial banks and credit unions typically work with customers in the prime space, but recent analysis shared by Equifax and Moody’s Analytics was geared to give executives and managers with those institutions some evidence in order to consider borrowers who ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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The ART of AI: A Dealership Guide to Deploying AI With Confidence

AI is rapidly reshaping dealership operations, yet most stores are still in early experimentation mode. According to the Cox Automotive...
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Spireon names new CEO as active subscribers top 3M

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Friday, Jun. 3, 2016, 06:39 PM
SubPrime Auto Finance News Staff
At the same time Spireon announced it has reached 3 million active subscribers for its suite of GPS-based vehicle telematics solutions, the company also highlighted this week that it has a new chief executive officer. Taking the reins as CEO ... [Read More]

RouteOne elevates Oesterle to be CEO

new job button
Friday, Jun. 3, 2016, 03:30 PM
SubPrime Auto Finance News Staff
RouteOne moved within a month to pick a new chief executive officer, elevating one of its executives who has been with the company since its inception. RouteOne’s board of directors named Justin Oesterle as CEO, insisting that he will continue ... [Read More]

Western Funding rolls out revamped underwriting system

money 1
Friday, Jun. 3, 2016, 03:27 PM
Lance Dagenhardt, Correspondent
Subprime auto finance provider Western Funding has a new underwriting system that the company claims will cut the time of getting funds to dealerships in half. The company recently announced the release of its new automated underwriting system, which is designed ... [Read More]

Average amounts financed climb again in Q1

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Thursday, Jun. 2, 2016, 05:07 PM
SubPrime Auto Finance News Staff
With retail prices rising, Experian Automotive reported the average loan amount and monthly payment for used and new vehicles continued to trend upward. According to its most recent State of the Automotive Finance Market report, Experian indicated on Thursday that ... [Read More]

TransUnion CreditVision to power FICO Auto Score 9 XT

credit report
Wednesday, Jun. 1, 2016, 03:18 PM
SubPrime Auto Finance News Staff
In an effort to strengthen finance companies’ underwriting of potential customers with soft credit histories, TransUnion and FICO on Wednesday rolled out the availability of FICO Auto Score 9 XT based on TransUnion CreditVision trended data. The firms highlighted the ... [Read More]

2 trends being watched by NAF Association members

NAF Association conference hotel for SPN
Wednesday, Jun. 1, 2016, 03:09 PM
Nick Zulovich, Senior Editor
Jack Tracey, executive director of the National Automotive Finance Association, described the relationship between member finance companies and the Consumer Financial Protection Bureau as not exactly deteriorating but not necessarily improving significantly, either. He explained to SubPrime Auto Finance News ... [Read More]

Internet Brands acquires Auto Credit Express

subprime clouds
Wednesday, Jun. 1, 2016, 02:23 PM
SubPrime Auto Finance News Staff
Subprime automotive financing technology firm Auto Credit Express has been acquired by Internet Brands — a company that includes vehicle listing provider CarsDirect — according to an announcement posted on Wednesday morning. Executives said the deal immediately bolsters Internet Brands’ presence ... [Read More]

Upcoming issue to spotlight Trailblazers, Innovators, Disruptors

subprime trailblazers innovators disruptors
Tuesday, May. 31, 2016, 01:56 PM
SubPrime Auto Finance News Staff
Successful chief executive officers often emphasize that their companies are only as successful as the quality and dedication of their managers and other crucial personnel. In an effort to highlight the critical team members who are helping finance companies, dealerships ... [Read More]
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