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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

CFPB roundup: Complaint update & new House bill

news report stock photo
Friday, May. 27, 2016, 02:41 PM
SubPrime Auto Finance News Staff
Two developments on the Consumer Financial Protection Bureau front arose this week. First, the CFPB shared its monthly complaint database update. Then, another U.S. House committee took a swing a changing how the bureau operates. For its May update, the ... [Read More]

Fitch spots sequential improvement in subprime auto ABS

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Friday, May. 27, 2016, 02:40 PM
SubPrime Auto Finance News Staff
The latest monthly index from Fitch Ratings indicated delinquencies and losses fell again for both U.S. prime and subprime auto ABS last month, though analysts noted losses are still higher year-over-year. Fitch reported that subprime 60-day delinquencies declined 11 percent ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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The ART of AI: A Dealership Guide to Deploying AI With Confidence

AI is rapidly reshaping dealership operations, yet most stores are still in early experimentation mode. According to the Cox Automotive...
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Auto originations jump 84% after mortgage payoff

car house family money concept 1
Thursday, May. 26, 2016, 04:12 PM
Nick Zulovich, Senior Editor
Charlie Wise, vice president of TransUnion’s innovative solutions group, acknowledged that if auto finance executives examine industry-wide data, it’s likely they will focus their attention on vehicle financing, watching metrics such as originations and delinquencies. But Wise suggested that auto ... [Read More]

Top 10 cities where millennials want auto financing

memphis tennessee
Wednesday, May. 25, 2016, 02:51 PM
SubPrime Auto Finance News Staff
A new study by LendingTree showed millennials in three Midwestern areas are seeking auto loans more often than their counterparts in any of the nation’s top 50 cities. Dealerships and their finance companies might be seeing more activity from consumers ... [Read More]

S&P, Fitch discuss investors’ ongoing ABS concerns

money car
Wednesday, May. 25, 2016, 02:47 PM
Nick Zulovich, Senior Editor
What’s happening with subprime auto ABS continues to be on the minds of investors, according to recent analysis from both Standard & Poor’s as well as Fitch Ratings. In fact, S&P Global Ratings released another report this week with what ... [Read More]

MaximTrak white paper explains benefits of digital F&I platforms

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Tuesday, May. 24, 2016, 03:24 PM
SubPrime Auto Finance News Staff
A new white paper from MaximTrak Technologies is geared to lead dealers into the present and future potential of digital F&I platforms for improving F&I profitability and customer satisfaction. This new report highlighted recent results of dealers using digital technologies ... [Read More]

Turning bad-debt losses into 6-figure state tax refunds

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Monday, May. 23, 2016, 02:52 PM
SubPrime Auto Finance News Staff
Slater Moffat Associates, an accounting firm with more than 30 years of experience helping businesses reduce their tax liability, recently found a state tax policy that might help auto finance companies. The firm indicated finance companies that have experienced bad ... [Read More]

AutoFi gains $17M in investor financing

money 1
Monday, May. 23, 2016, 02:48 PM
SubPrime Auto Finance News Staff
AutoFi, an online point-of-sale financing solution meant to leverage potential buyers’ interest when they’re on the dealership website, recently announced that it raised $17 million in new financing and is live in the market.  Crosslink Capital led the investment and ... [Read More]

Arbitration debate returns to Capitol Hill

capitol hill for spn story
Friday, May. 20, 2016, 02:11 PM
Nick Zulovich, Senior Editor
One U.S. House Financial Services Committee member who possesses four decades of experience in the automotive space this week tried to pin down an outspoken advocate of the Consumer Financial Protection Bureau’s proposal that would prohibit mandatory arbitration clauses, alluding ... [Read More]

Equifax & Moody’s Analytics experts on tap for upcoming CBA webinar

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Friday, May. 20, 2016, 02:02 PM
SubPrime Auto Finance News Staff
The Consumer Bankers Association is hosting a webinar featuring auto finance experts from Equifax and Moody’s Analytics. CBA officials said attendees can expect three main takeaways from the session, which is titled “Automotive Credit Trends and Lending Solutions to Improve Your ... [Read More]
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