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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

ARA proposes standardized industry guideline for reporting violent incidents

Thursday, Apr. 2, 2026, 09:26 AM
SubPrime Auto Finance News Staff
Ahead of next week’s North American Repossessors Summit (NARS) in Orlando, Fla., the American Recovery Association (ARA) on Thursday established a standardized industry guideline for reporting violent incidents encountered during field recovery operations. Association leadership said this initiative reinforces the ... [Read More]

Resolvion & DRN recap benefits of 15-year partnership and look toward future collaboration

Wednesday, Apr. 1, 2026, 01:46 PM
SubPrime Auto Finance News Staff
Let’s review some notable events from 2011. The St. Louis Cardinals won the World Series for the 11th time, then 21-year-old Taylor Swift was named Artist of the Year at the American Music Awards, and Resolvion and Digital Recognition Network ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
Read More

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
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Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

MBSi partners with LocateSmarter to integrate DMV data into RecoveryConnect

Wednesday, Apr. 1, 2026, 01:22 PM
SubPrime Auto Finance News Staff
While two other industry service providers recently celebrated a collaboration that goes back 15 years, MBSi and LocateSmarter announced a partnership that began on Tuesday. The relationship means DMV vehicle registration, location data, and valuable contact information will be integrated ... [Read More]

PCMI’s major transition continues with new general counsel, following CEO & CTO appointments

Wednesday, Apr. 1, 2026, 12:29 PM
SubPrime Auto Finance News Staff
The revamp of PCMI’s leadership team continued this week with the hire of a new general counsel. It’s a move that surfaced after the provider of cloud-based administration software for F&I products and service contract programs appointed a new chief ... [Read More]

Fed’s Barr recaps rate strategy after ‘series of shocks’ to US economy

Tuesday, Mar. 31, 2026, 10:27 AM
SubPrime Auto Finance News Staff
Federal Reserve Governor Michael Barr explained how he’s examining data and trends to formulate policy while, “the U.S. economy has thus far remained resilient, despite having experienced a series of shocks over the past year.” Barr appeared last week at ... [Read More]

EFG: 6 compliance priorities for rest of 2026

Monday, Mar. 30, 2026, 10:50 AM
Nick Zulovich
Generated by its account service team that’s 100% certified by the Association of Finance and Insurance Professionals (AFIP) — most at the master classification level — EFG Companies compiled a list of six compliance issues dealer principals should prioritize for ... [Read More]

AutoPayPlus dealer survey reinforces concerns about ‘84-month trade-in cliff’

Friday, Mar. 27, 2026, 10:34 AM
SubPrime Auto Finance News Staff
Stretching contract terms to as long as 84 months might be necessary to get the car buyer into a payment they supposedly can handle. But more than 2,000 automotive dealers and F&I executives presented with survey questions from AutoPayPlus acknowledged ... [Read More]

PODCAST: Industry Elite honoree Mike Thomas of Resolvion on building his career — literally

Thursday, Mar. 26, 2026, 10:35 AM
SubPrime Auto Finance News Staff
Next up in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Mike Thomas, who is chief executive officer of Resolvion. Thomas shares memories with Cherokee Media Group senior editor Nick Zulovich about working in construction and ... [Read More]

PODCAST: Industry Elite honoree Jennifer Turnage on why accurate financial information can make or break any business

Wednesday, Mar. 25, 2026, 01:05 PM
SubPrime Auto Finance News Staff
Next up in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Jennifer Turnage, who is chief executive officer of Primeritus Financial Services. Turnage talks with Cherokee Media Group senior editor Nick Zulovich about the importance of ... [Read More]

With additional insight about affordability, FICO watches average credit scores tick lower again

Wednesday, Mar. 25, 2026, 11:27 AM
SubPrime Auto Finance News Staff
It probably doesn’t take a doctorate in economics to make the connection of affordability challenges to another drop in average credit scores. Those trends are among the findings included in the spring 2026 edition of the FICO Score Credit Insights ... [Read More]

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