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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

Department of Justice Subpoenas GM Financial

news
Monday, Aug. 4, 2014, 04:21 PM
SubPrime Auto Finance News Staff
As the company completed a property purchase to house more personnel, General Motors Financial said in a regulatory filing on Monday that the company has been subpoenaed by the U.S. Department of Justice. According to the paperwork posted with the ... [Read More]

Student Loans Impacting Today’s Subprime Borrower

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Monday, Aug. 4, 2014, 04:18 PM
Nick Zulovich, Editor
A new kind of subprime borrower is starting to influence the statistics gathered by Equifax. Jennifer Reid, the senior director of product marketing at Equifax Automotive Services, acknowledged that dealers and finance companies typically think of subprime consumers as ones ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
Read More

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
Read More

Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

Dahlheim Takes Over Control at VW Credit

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Friday, Aug. 1, 2014, 04:17 PM
SubPrime Auto Finance News Staff
This week, Volkswagen Group of America tapped Christian Dahlheim to be the new president and chief executive officer of VW Credit. Dahlheim takes the place of Andrew Stuart, who left the captive finance company earlier this summer to be the ... [Read More]

Republican Lawmakers Bring GAO into CFPB Discrimination Query

capitol hill for spn story
Friday, Aug. 1, 2014, 04:14 PM
SubPrime Auto Finance News Staff
The Republican-led U.S. House Financial Services Committee has conducted multiple hearings to investigate alleged discrimination at the Consumer Financial Protection Bureau, including a session with director Richard Cordray earlier this week. Now the lawmakers on the committee want the Government ... [Read More]

AFSA, Ally, CPS Refute Claims in Recent Times Article

news
Friday, Aug. 1, 2014, 04:12 PM
Nick Zulovich, Editor
Several top industry players came to the defense of how subprime vehicle financing is operating nowadays after the unflattering picture they said The New York Times painted in an article a couple of weeks ago that’s since made its way ... [Read More]

AFS Acceptance Appoints New VP of Loan Production

new hire
Wednesday, Jul. 30, 2014, 04:12 PM
SubPrime Auto Finance News Staff
AFS Acceptance continued to add to its management stable this week by appointing a former driversselect executive as vice president of loan production. Taking on the role effective Monday is Michael Thacker. AFS Acceptance indicated Thacker will preside over all ... [Read More]

Dealertrack Partners with Element to Simplify Payment Processing

creditcardhands for SPN
Wednesday, Jul. 30, 2014, 04:08 PM
SubPrime Auto Finance News Staff
Dealertrack Technologies reached a partnership on Wednesday with Element Payment Services, a Vantiv company, to seamlessly integrate electronic payment processing into Dealertrack DMS 2.0. With Element’s fully integrated payment technology within Dealertrack DMS 2.0, officials highlighted that all types of ... [Read More]

AmeriCredit’s Strong Q2 Pushes GM Financial’s Originations

money 3
Wednesday, Jul. 30, 2014, 04:00 PM
Nick Zulovich, Editor
In a quarter company executives said contained a “leveling of competitive intensity,” the AmeriCredit-branded business generated by General Motors Financial during the second quarter jumped to a higher level than in any quarter seen in a year. AmeriCredit, which originates ... [Read More]

Black Book Sees Vehicle Depreciation Gaining Steam

row of cars 3
Wednesday, Jul. 30, 2014, 03:58 PM
Nick Zulovich, Editor
Black Book explained how its depreciation forecast of 13.5 percent for 2014 is still on track, even though the market produced a pace much slower than that expectation during the first six months of the year. Senior vice president and ... [Read More]

J.D. Power Study Shows How Many Basis Points Good Service for Dealers Is Worth

survey 2
Monday, Jul. 28, 2014, 04:52 PM
SubPrime Auto Finance News Staff
Retail’s old adage of “you get what you pay for” reappeared as a part of the J.D. Power 2014 U.S. Dealer Financing Satisfaction Study. The report showed franchised dealerships place such a value on the relationship they have with their ... [Read More]

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