While auto financing has recovered to the point where originations and portfolio sizes are at record levels, the 2014 Makovsky Wall Street Reputation Study showed many financial services companies continue to struggle with reputational and customer services issues stemming from ... [Read More]

After setting new historic lows in March and April, the auto loan rate associated with the S&P/Experian Consumer Credit Default Indices increased marginally in May. S&P Dow Jones Indices and Experian determined the auto loan default rate ticked up just ... [Read More]

Implemented in less than seven months, White Clarke Group’s CALMS2 Platform has automated application submissions and decisioning for Exeter Finance’s recently launched Strategic Originations Channel. Officials indicated that now 100 percent of Exeter’s channel applications are pushed through this platform. ... [Read More]

The State Government Affairs Committee of the American Financial Services Association published a white paper focused on the impact of consumer complaints. AFSA highlighted the paper details the varying ways that state regulatory bodies and federal agencies collect, report and ... [Read More]

Coming off an appeal to remain listed on Nasdaq, the board of directors at Nicholas Financial voted to terminate an agreement to be acquired by Prospect Capital Corp., through a deal that hit snags because of demands by the Securities ... [Read More]

Two more individuals alleging discrimination within the Consumer Financial Protection Bureau have been subpoenaed to testify for the Subcommittee on Oversight and Investigations that’s part of the U.S. House Financial Services Committee. Now scheduled to appear during a session set ... [Read More]

TransFirst, a provider of transaction processing services and payment enabling technologies, and the National Independent Automobile Dealers Association announced that they have agreed to a new, exclusive relationship for payment processing solutions. Officials explained that TransFirst first acquired a long-standing ... [Read More]

Ally Financial chief executive officer Michael Carpenter likes the position the company currently has in terms of where its business development originates. Rather than strictly being a captive servant to an automaker, Carpenter prefers the current situation where Ally can ... [Read More]

The bulletin connected with indirect auto financing issued by the Consumer Financial Protection Bureau last March could be receiving a significant makeover if a measure working its way through the U.S. House continues to move forward. In what the National ... [Read More]

EFG Companies announced on Tuesday it has been selected as the premier product provider by MotoLease, a financial services company that offers unique consumer leasing programs through MotoLease authorized dealers. The company designs solutions exclusively for the motorcycle and powersports ... [Read More]