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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

2 US District Courts Rule in Favor of Debt Collectors in Recent FDCPA Cases

Friday, Nov. 22, 2013, 12:00 AM
Nick Zulovich
MINNEAPOLIS — ACA International, the Association of Credit and Collection Professionals, recapped why two U.S. District Courts examined messages left for consumers and third parties and found the messages were not communications under the Fair Debt Collection Practices Act. "The ... [Read More]

DriveTime: Auction Partnership with Manheim is ‘Good Fit’

Friday, Nov. 22, 2013, 12:00 AM
Nick Zulovich
PHOENIX — On the same day it reported and discussed third-quarter earnings, DriveTime explained on its quarterly conference call why its partnership with Manheim to launch a new separate and independent wholesale auction company makes sense. Go Auto Exchange, a ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
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The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
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Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

AFSA Aims to Provide CFPB with Thorough Dealer Participation Analysis Via New Study

Wednesday, Nov. 20, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — In light of concerns expressed by the Consumer Financial Protection Bureau about the "significant risk" dealer participation poses on "pricing disparities on the basis of race, national origin, and potentially other prohibited bases," the American Financial Services ... [Read More]

S&P and Experian: Auto Defaults Halt Rise; Overall Credit Reading in ‘Good Shape’

Wednesday, Nov. 20, 2013, 12:00 AM
Nick Zulovich
NEW YORK — Analysts from S&P Dow Jones Indices and Experian found that the streak of three consecutive months where auto loan defaults inched higher stopped in October by a slim margin. According to data associated with the newest the ... [Read More]

J.D. Byrider Names Award Winners at Annual Convention

Wednesday, Nov. 20, 2013, 12:00 AM
Nick Zulovich
CARMEL, Ind. — Buy-here, pay-here dealership chain J.D. Byrider recently recognized winners of the company's annual awards at its November convention in New Orleans. The Franchise of the Year winners were chosen in three categories, including Single (one location), Mid ... [Read More]

Borst and Toyota Financial Services Recognized for Commitment to Advancing Women Leaders

Wednesday, Nov. 20, 2013, 12:00 AM
Nick Zulovich
TORRANCE, Calif. — Although back in September, George Borst retired as president and chief executive officer of Toyota Financial Services after 16 years, the former captive finance company leader is still receiving accolades. Due to his commitment to developing strong ... [Read More]

Experian: Auto Loan Balances Hit All-time High of $782.9B

Monday, Nov. 18, 2013, 12:00 AM
Nick Zulovich
SCHAUMBURG, Ill. — Experian Automotive boiled down all of the data the vehicle financing industry generated during third quarter into two words: Good news. Experian found that outstanding automotive loan balances reached a record high since the company began publicly ... [Read More]

Black Book Unveils New Tool to Help Lenders Analyze Historical, Current and Projected Vehicle Values in Real Time

Monday, Nov. 18, 2013, 12:00 AM
Nick Zulovich
LAWRENCEVILLE, Ga. — Black Book recently rolled out its newest product, the Collateral Insight Engine, what it's calling the industry's most advanced resource for vehicle lenders. Black Book explained the Collateral Insight Engine can compile historical, current and projected vehicle ... [Read More]

Ally Launches Mobile App to Enhance Auto Account Management

Monday, Nov. 18, 2013, 12:00 AM
Nick Zulovich
DETROIT — Ally Financial just launched a new mobile app designed with direct customer input to make managing auto accounts easy and convenient. The Ally Auto Mobile Pay app can offer customers the ability to check payment status and schedule ... [Read More]

Prestige Financial Services Promotes EVP to Chief Operating Officer

Monday, Nov. 18, 2013, 12:00 AM
Nick Zulovich
SALT LAKE CITY — Larry H. Miller Management Corp. President Clark Whitworth and Prestige Financial Services president Bryant Henrie jointly promoted an executive within the operation to be the new chief operating officer of Prestige. Taking on the position is ... [Read More]

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