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Cutting keys & cutting costs during repossessions and recoveries
Wednesday, Dec. 10, 2025, 04:42 PM
Drawing standing-room-only attendance in the second-largest setting at Used Car Week 2025, Ryan Miller led a six-executive panel session that focused on one of the most complex challenges in all of repossessions and recoveries. Now available through this episode of ... Listen Here
Four experts on automotive & the economy
Wednesday, Dec. 10, 2025, 04:39 PM
Used Car Week 2025 again brought together experts who can explain which parts of the economy impact automotive most. This year’s event included views from Laura Wehunt of Black Book, Tim Gill of the American Financial Services Association, T.J. Cox ... Listen Here
Sponsored Episode: Winning Trade-Ins and Trust – Navigating Today’s Affordability Challenges
Friday, Dec. 5, 2025, 03:15 PM
Affordability challenges are reshaping the automotive landscape—vehicle prices and payments are at all-time highs and negative equity is on the rise. In this episode, Micah Tindor offers a data-driven conversation with real-world strategies around acquisition tactics and long-term profitability to ... Listen Here

Leedom Group CEO Spearheads BHPH Dealer Advisory Council Formation

Thursday, Aug. 26, 2010, 12:00 AM
Nick Zulovich
SARASOTA, Fla. — The chief executive officer of Leedom Group, who also is the dealer principal for a group of five buy-here, pay-here stores in Florida and Georgia, is aiming to create a new advocacy organization — one that can ensure Congress ... [Read More]

Bank of America Grows Direct-to-Consumer Loans with VINtek’s Help

Thursday, Aug. 26, 2010, 12:00 AM
Nick Zulovich
PHILADELPHIA — In addition to celebrating its 20th anniversary, VINtek announced it has expanded its direct-to-consumer auto loan service for Bank of America to include offering direct auto finance leads through the company's Tax, Tag and Title Calculator. Bank of America ... [Read More]

Fiserv, DriveTime Broaden Partnership to Give Customers More Payment Options

Tuesday, Aug. 24, 2010, 12:00 AM
Nick Zulovich
BROOKFIELD, Wis. — Fiserv and DriveTime recently expanded their partnership so that now instead of just having the ability to pay at a dealership location and online or via phone, customers can now also pay their auto loan bills at more than ... [Read More]

New OneCommand Tool Aims to Find Customers with Built Up Equity to Drive Sales

Tuesday, Aug. 24, 2010, 12:00 AM
Nick Zulovich
CINCINNATI — OneCommand recently rolled out a new tool it's calling Equity Scoring, a product designed to help dealerships identify the current equity position of both finance and cash customers. Geared to reach potential buyers most likely to be ready and ... [Read More]

Car-Mart CEO: Our Growth Will Continue Thanks in Large Part to Repeat Customers

Tuesday, Aug. 24, 2010, 12:00 AM
Nick Zulovich
BENTONVILLE, Ark. — William "Hank" Henderson, America's Car-Mart president and chief executive officer, said late last week  that management is continuing its growth strategy and credits repeat customers as a large factor in the company's solid financial performance. Henderson indicated that ... [Read More]

CNW: Teens No Longer Receiving First Vehicle Choice; Parents More Likely to Pay Cash

Tuesday, Aug. 24, 2010, 12:00 AM
Nick Zulovich
BANDON, Ore. — Back in 2005, 91 percent of male and 93 percent of female teens received their first vehicle choice. However, in 2010, this is no longer the case. According to CNW Research, this figure dropped to 76 percent and ... [Read More]

Prime Acceptance Uses NCCI to Increase Collection Efficiency

Thursday, Aug. 19, 2010, 12:00 AM
Nick Zulovich
SALT LAKE CITY — Prime Acceptance Corp. recently shared how a partnership with National Creditors Connection is helping the company to re-establish contact with overdue customers who are not responding to phone calls or letters. The initiative is meant to keep these consumers in vehicle loan contracts ... [Read More]

J.D. Byrider Hires New VP of Store Operations

Thursday, Aug. 19, 2010, 12:00 AM
Nick Zulovich
CARMEL, Ind. — J.D. Byrider selected a new vice president of store operations earlier this week. Taking on the task of managing all aspects of J.D. Byrider's 13 company-owned locations is former Wells Fargo executive Todd Gunderson. Management stressed that Gunderson ... [Read More]

Westlake Gains Higher Credit Facility, Enhances Customer Communication Software

Thursday, Aug. 19, 2010, 12:00 AM
Nick Zulovich
DES MOINES, Iowa — Wells Fargo Preferred Capital announced it has increased the revolving credit facility for Westlake Financial Services from $240 million and one year to $365 million and three years. Wells Fargo Preferred Capital is the lead agent and ... [Read More]

FICO Launches Collection System with Built-In Analytic Adaption

Thursday, Aug. 19, 2010, 12:00 AM
Nick Zulovich
MINNEAPOLIS — FICO recently announced the launch of an enhanced solution to help lenders improve collections and recoveries. The new product, FICO Debt Manager version 8.0 is, what officials call a complete redesign of the company's core collection system, offering new ... [Read More]
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