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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

NADA, AFSA Stand Up in Support of Dealers, Lenders

Thursday, Mar. 18, 2010, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — The National Automobile Dealers Association, along with other commercial lending executives representing four major banks, met with the Small Business Administration recently to discuss ways to make the SBA's dealer floor plan pilot program more effective. The association ... [Read More]

Are Auto Lenders Returning to Some of the Same Practices that Caused Their Instability?

Thursday, Mar. 18, 2010, 12:00 AM
Nick Zulovich
DETROIT — Many lenders are apparently returning to some of the some practices that played a role in their financial instability, such as zero-percent financing, low down payments and more, according to Sudarshan Mhatre, senior analyst with PricewaterhouseCoopers' Autofacts. He also ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
Read More

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
Read More

Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
Read More

Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

BoA Dealer Services Joins AppOne Platform

Tuesday, Mar. 16, 2010, 12:00 AM
Nick Zulovich
BATON ROUGE, La. — Wolters Kluwer Financial Services revealed this week that Bank of America's Dealer Financial Services is being connected to its AppOne platform. Interestingly, this latest deal is designed to help dealers finance marine and RV units for customers. "Not only ... [Read More]

Nationwide Acceptance Finishes DealerTrack Integration

Tuesday, Mar. 16, 2010, 12:00 AM
Nick Zulovich
CHICAGO — Nationwide Acceptance Corp. recently completed integration with DealerTrack, meaning that dealers can now process credit applications electronically to Nationwide through the DealerTrack platform. "We are very excited to integrate with one of the nation's premier platforms for dealers to ... [Read More]

Saab Dealers to Continue Relationship with GMAC

Tuesday, Mar. 16, 2010, 12:00 AM
Nick Zulovich
DETROIT — Now an independent company, Saab Automobile announced Monday that it has selected GMAC Financial Services as its preferred provider of wholesale and retail financial services for its qualified Saab dealers and customers throughout the world. The automaker's dealers already ... [Read More]

J.D. Byrider Names VP of Franchise Operations

Tuesday, Mar. 16, 2010, 12:00 AM
Nick Zulovich
CARMEL, Ind. — Late last week, J.D. Byrider announced it has hired a new executive to serve as vice president of franchise operations. Hired for this position is Thomas Welter, who will be responsible for "maximizing unit profitability by strengthening the ... [Read More]

DealerTrack to Host Another Free Compliance Webinar

Thursday, Mar. 11, 2010, 12:00 AM
Nick Zulovich
LAKE SUCCESS, N.Y. — DealerTrack will be hosting a Webinar on Tuesday to discuss what the company highlighted as five critical compliance issues that can pose liability risks for dealers. The five points that are to be covered during the sessions ... [Read More]

Decreased Charge-offs, Strong Inventory Management Spark Car-Mart’s Revenue, Sales Performances

Thursday, Mar. 11, 2010, 12:00 AM
Nick Zulovich
BENTONVILLE, Ark. — Buy-here, pay-here auto group America's Car-Mart enjoyed strong revenue and retail sales improvements along with decreases in charge-offs during both its fiscal third quarter and nine-month time spans. In the third quarter that wrapped up Jan. 31, Car-Mart ... [Read More]

Experian: Subprime Auto Loans on Used Vehicles Grow

Thursday, Mar. 11, 2010, 12:00 AM
Nick Zulovich
SCHAUMBURG, Ill — While most new-car loans fall into the prime credit category, an Experian Automotive executive recently pointed out that loans for subprime customers are still out there, particularly in the used-vehicle market. "While the lion's share of the new-car ... [Read More]

GMAC CFO Leaving for Private Equity Firm

Thursday, Mar. 11, 2010, 12:00 AM
Nick Zulovich
DETROIT — In a SEC filing this week, GMAC reported that chief financial officer Robert Hull has decided to leave the company at the end of March. GMAC said in the SEC filing it will conduct an internal and external search ... [Read More]

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