Gubagoo recently announced that it has partnered with GForces to make the company the new exclusive U.K. reseller of its automotive dealer live chat, text and video solutions.
The GForces NetDirector platform and software suite powers thousands of automotive websites, connecting over one billion car buying interactions across the globe according to Gubagoo.
“GForces is Europe’s largest digital agency for automotive and an ideal partner to advance Gubagoo’s strategic growth plans”, Gubagoo chief executive officer Brad Title said in a news release.
“We look forward to working with GForces to meet demand in the U.K. for our innovative market leading omni-channel solutions, including advanced Live Chat, RESQ, Publisher, Video, Text and Messenger, and further demonstrating our commitment to helping automotive dealerships grow their business,” Title continued.
U.K. dealerships can employ Gubagoo to track user online behavior, engage with consumers more effectively, increase website engagement, improve the customer experience and maximize lead conversion.
GForces client Swansway Motor Group saw a 400-percent increase in chats during their first full week using Gubagoo, according to the company.
“We’re always keen to embrace new technologies, especially those that open new channels of engagement between our customers and our business,” Swansway Motor Group marketing manager Anna Ling explained in the news release.
“We’re delighted with the performance since going live on Gubagoo. In the first week, they handled over 500 chats for Swansway — which is more than we received in a full month with a previous chat product. More importantly, the quality was great, and we’ve seen a significant increase in leads — more than 200 in the first week,” she said.