CAMBRIDGE, Mass. -

Sam Zales says CarGurus’ employees “are at the center of CarGurus’ success and future growth.”

Last year, Fortune named CarGurus to its “Great Places to Work” list, and the company made Computerworld’s “Best Place to Work in IT” list.

“And we are hyper-focused on supporting and developing our teams while continuing to attract world-class talent,” said Zales, who is president and chief operating officer at CarGurus, in a news release.

With that in mind, CarGurus on Tuesday announced it has appointed Andrea Eldridge as chief people officer. The company said that in the new role, Eldridge will oversee all “people operations” at the company.

That includes areas such as talent acquisition and management, diversity, equity and inclusion, leadership development and total rewards.

CarGurus, which has also ranked on Boston Business Journal’s Best Places to Work list for the past five years, said Eldridge’s experience includes use of a customer-centric and data-driven approach to talent management. Her focus in that area is on employee experience and organizational strategy.

Eldridge was previously with education and technology company Cengage Learning as senior vice president of talent and employee experience.

In that post, she oversaw “the full employee journey,” which includes talent acquisition, employee engagement, internal communications, culture, inclusion and diversity, and learning and leadership development.

Before her time at Cengage, she was with global grocery retailer Ahold USA, serving in various leadership positions in talent and general management. She also worked in marketing for global marketing and technology agency, Digitas.