DALLAS -

America’s Auto Auction has promoted Will Miller to the position of fleet/lease manager for its Toledo, Ohio, facility, noting that Miller is well suited to the new role during the current climate of increased emphasis on internet selling.

In his previous post as the auction’s online manager, Miller worked with fleet/lease and dealer accounts.

Miller said he understands the importance of digital selling to the auction’s buyers and sellers.

“When dealing with customers in remote locations, I know how crucial relationships are in building customer trust and loyalty,” Miller said in a news release.

He also said, “We also have an important segment of our customer base who prefer to come to the auction in person to view the inventory and bid and buy in the lane. For that reason, we have an obligation to provide the most optimum environment for both in-person and online sales, adhering to safety guidelines and maintaining strong connections with our customers to ensure a seamless buying and selling process.”

Miller started with the auction’s fleet/lease team in Toledo as a CR writer in 2012. Soon after that, he moved to the post of inside fleet/lease coordinator.

He has been online manager since 2016, and the auction said he played an important role in leading the auction’s online sale for commercial accounts. The company said Miller built that into a successful and award-winning aspect of the auction’s services.

“Whether he is working with customers or managing the administrative details of an auction transaction, Will epitomizes a person with a passion for the auction process,” said America’s Auto Auction Toledo general manager Joel Maltese.

Maltese also said, “That fire and enthusiasm is appreciated both by his colleagues at the auction and by our customers, with whom he has developed significant, long-lasting relationships.  His skill and dedication affect all that he does at America’s Auto Auction Toledo and will serve him well as our fleet/lease manager.”

America’s Auto Auction senior vice president Brian Thomas described Miller as a devoted and resourceful member of the America’s Auto Auction Toledo team.

“Equally adept at managing relationships as well as our digital systems, Will has contributed to the growth and strength of our fleet/lease department during his tenure at the auction,” Thomas said.  “America’s Auto Auction is pleased to recognize his contributions to our operations in Toledo in announcing his promotion to fleet/lease manager.”

America’s Auto Auction also highlighted Miller’s work on relationships and community beyond the auction arena. Miller works with various civic and veteran groups, serving since 2012 as a chair for the hot-air balloon event, Flag City BalloonFest.

He also serves as treasurer of the Blanchard Valley Friends of the NRA and as a board of directors member for Honor Flight, which transports America’s veterans to Washington, D.C. to visit the memorials dedicated to those who have served and sacrificed for their country. The auction said Miller was honored to accompany an auction team member who had served in the military on a pre-pandemic trip to the nation’s capital.