In light of the state’s Stay-At-Home Executive Order from Gov. Gavin Newsom, ADESA has closed its California auctions until further notice, the company said via Twitter on Friday.
That includes its Brasher’s, Fresno, Golden Gate, Los Angeles, Sacramento and San Diego locations in the state.
Similarly, ADESA Reno and ADESA Las Vegas will remain closed through April 16 in light of Nevada’s Declaration of Emergency.
On ADESA’s COVID-19 update page, it provided an outline of what these closures mean, as shown below:
Digital solutions: We have many digital solutions to keep your business moving, including sales at our other auction locations across the country via Simulcast on ADESA.com and the ADESA Marketplace app. Learn more about powering up your digital business here.
AFC: All Regular transactions will be available on AFCDealer.com®️ or AFC On the Go mobile app. All branch calls will be directed to AFC’s Business Development Center (BDC). To reach the BDC directly, call 1-888-335-6675.
—Will suspend all vehicle imaging in California indefinitely
—Will suspend all vehicle imaging in Nevada through April 16
However, you can still use the app to self-inspect your vehicles and launch your vehicles on our 45-minute live-bidding, dealer-to-dealer auctions. Please reach out to your TradeRev team with any questions.
Elsewhere, Manheim also provided a statement Friday regarding its impact from the California closure.
“We are aware of California Governor Newsom’s recent action regarding a statewide stay-at-home order for all California residents until further notice. The health and safety of Manheim team members, clients, partners and guests is our top priority,” Manheim said in its statement.
“As a wholesale vehicle auction company with six locations in California, we will fully comply with this order and help do our part to reduce the spread of COVID-19. For clients looking to fulfill their wholesale vehicle needs during this time, we recommend they use our digital channels or go to www.manheim.com, the company said.
Manheim said its California locations continue to work closely with parent company Cox Enterprises as they monitor updates from the CDC and World Health Organization, as well as state and local agencies.
The list of safety measures Manheim is following at all of its auction locations can be found here:
In related news, digital auction technology provider Xcira has released a “Five Point Support Plan” to help the auction industry adapt to the challenges from COVID-19.
“It’s at times like these that our auction partners need solid, tangible, and reassuring commitments from their technology partners, and to simply know we have their back,” co-founder and chief executive Nancy Rabenold said in a news release.
The support plan includes the following:
- Additional support resources: With its auction partners dealing with a temporary move to all-digital, Xcira said its possible digital customer activity could climb tenfold. So, Xcira is adjusting its phone systems at its operations support system in Tampa to be able to support/manage more concurrent calls and will be adding more customer service associates.
- Scalable trusted technical solutions: Xcira said it conducts regular load testing of systems in production. It has verified that its OnLine Ringman platform can support 10,000 simultaneous bidders.
“This provides our customers with the peace of mind that Xcira’s solutions will be ready to perform in the face of increased system demands produced from the potential of digital-only auctions,” the company said in the release.
- Resources to assist in clerking: Xcira has long provided auctions with remote clerking services, it said.
“Our staff is trained, capable, and ready to seamlessly clerk an auction from afar. For auction houses that may be mandated to close large physical operations, Xcira offers resources to clerk live digital events on behalf of the auction house,” it said. “Xcira also offers the capabilities to extend an auctioneer’s ability to conduct an auction from a remote location.”
- Preparation of remote workforce: Xcira said that in its two decades, it has experience re-allocating support/essential workforces in crises ranging from hurricanes to extended power outages and beyond.
“This ensures uninterrupted service for our customers,” the company said. “In preparation for the reality that Xcira may be faced with the same mandated office closure, all employees have performed dry runs working from home to validate they have all the tools necessary to work both efficiently and effectively.”
- Data centers: Xcira said it has reached out to its data centers regarding their COVID-19 preparedness plans and “feels confident” the plans will enable its partners to “maintain ‘business as usual’ levels of support, performance, and contracted response times,” the company said.
“In these unprecedented times, where the information available changes hourly, our country and partners have many decisions that need to be faced head-on,” Bill Cieslak, Xcira’s vice president of automotive, said in the release.
“Concerns about a technology provider and their ability to deliver dynamic solutions in the face of challenges, should not be one of those decisions. Xcira is poised and ready to deliver for our partners through years of experience, planning, and preparation.”